Case Study

Case Study

CX Best Practices Banking, Financial Services & Insurance

Transforming customer satisfaction and brand perception for a global payment provider

Discover how our team of experts helped a multinational payments company significantly enhance its customer experience (CX), positioning them as a leader in their industry.

Case Study

Web & Mobile App Development Games

How VA Lottery made responsible gaming digital

The Virginia (VA) Lottery partnered with TELUS Digital to bring an omnichannel experience to mobile gaming, generating more than $5 million in first-week sales.

Case Study

Data & AI Trends Healthcare

Terabytes of medical data unlocked: HIPAA-compliant anonymization accelerates R&D

See how a global medical technology company achieved HIPAA-compliant data anonymization by detecting and blurring PII and PHI in its image and text files.

Case Study

Computer Vision Banking, Financial Services & Insurance

How AI-powered crop monitoring expands farm credit in Brazil

By applying AI-powered analytics to satellite imagery, a global credit reporting agency reduced the time and cost of farm credit assessments in Brazil.

Case Study

Outsourcing Partnerships

Expanding the merchant network for a global food delivery platform

See how TELUS Digital helped a food delivery platform grow its merchant network of restaurants with a comprehensive lead qualification and sales program.

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Case Study

Generative AI

Evaluating a conversational AI model with a highly complex multimodal STEM dataset

Discover how our off-the-shelf science, technology, engineering and mathematics (STEM) dataset contributed to enhancing scientific reasoning and visual processing capabilities in a chatbot model crafted by a leading-edge tech and AI company.

Case Study

Outsourcing Partnerships

Scaling the sales capabilities of a leading real estate data provider

See how TELUS Digital expanded an existing partnership with a real estate data provider to scale their sales services, generate leads and grow revenue.

Case Study

Outsourcing Partnerships Retail & Ecommerce

Enhancing the B2B sales engine for an ecommerce platform

Learn about an ecommerce platform's quest to improve their B2B sales operations, and how we helped them scale, evolve processes and convert customers.

Case Study

Data Annotation Automotive

Training future-ready perception models with a highly-skilled automotive annotation workforce

Discover how TELUS Digital successfully delivered a large-scale 2D and 3D annotation project for training and validating a client’s perception model in the automotive industry.

Case Study

UX Design Banking, Financial Services & Insurance

Creating seamless onboarding to expand retirement plan access

Discover how Ascensus doubled asset growth and saved $1M/yr with redesigned enrollment.

Case Study

Outsourcing Partnerships Banking, Financial Services & Insurance

Elevating the customer experience for a leading cryptocurrency platform

Discover how TELUS Digital transformed customer support for a leading cryptocurrency platform, scaling the program within weeks while achieving high customer satisfaction scores.

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Case Study

Generative AI

Improving large language model logic and reasoning with a specialized fine-tuning dataset

Explore how TELUS Digital created an off-the-shelf dataset to advance the capabilities of large language models (LLMs).

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Case Study

Transforming customer satisfaction and brand perception for a global payment provider

How VA Lottery made responsible gaming digital

Terabytes of medical data unlocked: HIPAA-compliant anonymization accelerates R&D

How AI-powered crop monitoring expands farm credit in Brazil

Expanding the merchant network for a global food delivery platform

Evaluating a conversational AI model with a highly complex multimodal STEM dataset

Scaling the sales capabilities of a leading real estate data provider

Enhancing the B2B sales engine for an ecommerce platform

Training future-ready perception models with a highly-skilled automotive annotation workforce

Creating seamless onboarding to expand retirement plan access

Elevating the customer experience for a leading cryptocurrency platform

Improving large language model logic and reasoning with a specialized fine-tuning dataset

Be the first to know