Salesforce & TELUS Digital
The digital experience is the foundation for sustainable growth. TELUS Digital is your premier Salesforce implementation partner, delivering personalized, data-driven and scalable engagement across sales, service and marketing in every industry. By combining deep Salesforce expertise with agentic AI innovation, we help organizations transform the customer journey to create measurable business value.
Purpose-built capabilities across the Salesforce ecosystem
We've spent years helping organizations break down silos and unlock the full potential of Salesforce products.
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Agentforce
Built to work deeply inside the Salesforce Platform, these agents draw on your enterprise data, business logic, workflows and apps to make decisions.
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Field Service
Salesforce Field Service turns asset intelligence into timely, prioritized action, helping organizations reduce downtime, control margin leakage and scale service operations.
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Marketing Cloud
A suite of digital marketing platforms, Marketing Cloud helps organizations plan, execute, personalize and measure customer engagement across channels. Our delivery model ensures Marketing Cloud is implemented with the right data foundation, automation strategy and governance to support on-going success.
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MuleSoft
An enterprise integration and automation platform that connects your applications, data and processes into one unified system. Our teams design and implement API-led architectures that unlock data and automation processes for scalable integrations.
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Service Cloud
Unify customer data, automate workflows and gain real-time visibility into service interactions with Service Cloud. The result is more efficient service delivery, stronger relationships and better outcomes for customers, partners and stakeholders.
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Tableau
This enterprise analytics platform enables users to explore, visualize and understand data through intuitive, interactive experiences. It supports cloud, on-prem and hybrid environments while maintaining strong governance and security.
Industry expertise
We draw collective expertise across multiple vertical and horizontal domains, and offer specialized ideas, solutions and experience.
- Manufacturing
- Insurance
- Distribution
- Education
- Automotive
- Nonprofit
- Financial Services
- Retail & Consumer Goods
- Travel, Tourism & Entertainment
- Consumer Business Services
- Healthcare & Life Sciences
- Public Sector
Delivering scalable, end-to-end journeys on Salesforce
We've spent years helping organizations break down silos and unlock the full potential of Salesforce. Our purpose is to enable smarter, faster business outcomes that push the boundaries of digital transformation and create the future of customer engagement.
Explore our success stories
Self service AI agent frees Fleetworthy's support team to handle complex, high-priority issues
Explore how TELUS Digital helped Fleetworthy deflect repetitive support inquiries with an AI-powered self-service agent built on Salesforce Agentforce and Service Cloud.
Streamlining admissions for a higher education institution
Explore how TELUS Digital resolved a critical Salesforce misconfiguration that had stopped a university's admissions process, then rebuilt it into a scalable, student-friendly system.
Modernizing volunteer engagement for NYC Pride with a unified marketing platform
Discover how TELUS Digital helped NYC Pride unify volunteer data and automate outreach with a modernized Marketing Cloud Account Engagement platform.
- 5Star Customer Satisfaction Score
- 1000+Years of collective Salesforce experience
- 1800+Salesforce certifications
We really do see TELUS Digital as an extension of our internal team. Every time we needed to ask them to come onto a call because we weren’t sure how to proceed with the build, they were there for us.
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Let’s build your next success story.
