Enterprise Platform Implementation
Accelerate your digital transformation through strategic platform implementation. Our proven methodologies and industry expertise result in seamless integration, enhanced agility and measurable business outcomes — from customer experience to operational efficiency.
Modernize your operations
Upgrade your enterprise applications with a partner versed in complex, large-scale operations. We streamline your processes by migrating legacy systems and custom apps to next-gen platforms.
Advance your agentic AI capabilities
Harness Salesforce's cutting-edge AI agents to boost productivity. We guide you in managing, tracking and scaling AI activities to optimize human-AI collaboration across your enterprise.
Maximize your platform investment
Our deep understanding of comprehensive integration amplifies platform capabilities to create a powerful ecosystem that drives innovation and delivers compounding business value.
Benefit from our strategic partnerships with leading platforms
TELUS Digital understands the challenges and needs of each sector and tailors solutions accordingly. With early access to innovations roadmaps, upcoming features and new functionalities, we use our privileged relationships with industry-leading enterprise platforms to accelerate transformation.
Insider access to product support
Our close alignment with platform providers enables us to offer priority product support, faster issue resolution and unmatched expertise in platform-specific integrations and optimizations.
Innovation through collaboration
Our unique relationships with platform providers empower us to co-develop solutions with them. We leverage their innovation labs to build custom functionalities tailored to specific client needs.
Flexible delivery and outcomes-focused pricing
Our global delivery model optimizes costs while our outcomes-focused fee structure ensures you pay for real impact.
Native expertise in telecom and healthcare
Our deep, insider understanding of highly regulated industries drives agile solutions for clients, slashing costs, enhancing customer service and optimizing critical processes across sectors.
Design, implement, run: Our end-to-end enterprise platform support
We provide full-lifecycle support for your platform implementation, from design to post-deployment optimization. Count on seamless version upgrades, integration with adjacent systems and ongoing operational support to ensure systems stay aligned with evolving business needs.
Salesforce and TELUS Digital
Dramatically reduce sales cycle times and boost customer satisfaction to automate B2B and B2C sales processes. Through our rich partnership with Saleforce, we design, build and support CRM solutions to enhance your every need across the platform.
Pega and TELUS Digital
Supercharge customer engagement through intelligent automation and real-time decision-making. Our strategic Pega partnership delivers personalized experiences and streamlined workflows that accelerate business outcomes.
ServiceNow and TELUS Digital
Automate service desk operations and reduce ticket resolution times. We optimize enterprise workflows using ServiceNow, automating IT and business operations for increased efficiency and agility.
SAP and TELUS Digital
Revolutionize your enterprise resource planning (ERP) with our SAP expertise. We modernize existing systems, integrate third-party applications and leverage S/4HANA Cloud to transform your business processes.
Amdocs and TELUS Digital
Harnessing our specialized expertise in telecommunications, we upgrade and optimize Amdocs systems to streamline billing and revenue management. From version upgrades to integration with adjacent systems to operational support, experience faster billing cycles, improved system uptime and real-time customer data access across your ecosystem.
Netcracker and TELUS Digital
Elevate your telecommunication operations with our full suite of Netcracker services. We streamline order management, accelerate service activation and optimize network operations, delivering faster service deployment and enhanced efficiency. Benefits include smoother multi-channel order tracking and dramatically reduced order-to-activation times.
CCaaS and CRM
Discover how our tailored Contact Center as a Service (CCaaS) solutions can reduce costs and offer top-notch CX. In collaboration with our strategic partners, like Five 9, Google and AWS Connect, TELUS Digital offers comprehensive support, from strategy and implementation to ongoing optimization.
Become our next success story
Managing a complicated network migration for a large telecom
A successful telecom migrated their entire customer base from one network to another with our help. Learn about the solution and the results.
0service disruptions during the migration process
70%reduction in billing-cycle processing time
Managing a complicated network migration for a large telecom
A successful telecom migrated their entire customer base from one network to another with our help. Learn about the solution and the results.
0service disruptions during the migration process
70%reduction in billing-cycle processing time
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Everything you need for enterprise platform implementation
From strategy to operational support, count on our industry-specific guidance.
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