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Digital customer experience priorities in 2025
Customer ExperienceDigital customer experience priorities in 2025
Discover the digital customer experience priorities of enterprise leaders with survey results from TELUS Digital, in collaboration with Statista.
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Forrester: Accelerate B2B growth with a customer-obsessed strategy
Customer ExperienceForrester: Accelerate B2B growth with a customer-obsessed strategy
Forrester research found that high-growth B2B companies put customer needs at the center of their leadership, strategy and operations. This report introduces a model for co-creating a customer-obsessed growth strategy and implementation best practices.
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Digital ExperiencewebinarEfficient CX delivery: A tech-driven approach
Digital ExperiencewebinarEfficient CX delivery: A tech-driven approach
Join industry experts from TELUS Digital and Everest Group as they explore how leading technologies, such as generative AI, automation, analytics and more, are delivering value for organizations without compromising service quality.
Digital ExperiencewebinarEfficient CX delivery: A tech-driven approach
Join industry experts from TELUS Digital and Everest Group as they explore how leading technologies, such as generative AI, automation, analytics and more, are delivering value for organizations without compromising service quality.
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Latest Insights
PodcastDigital ExperienceThe era of AI-driven personalization is here. What now?
On this episode, we discuss the evolution of personalization in the customer experience — and how brands can leverage AI to create personalized experiences at scale.
Case StudyCustomer ExperienceScaling the sales capabilities of a leading real estate data provider
See how TELUS Digital expanded an existing partnership with a real estate data provider to scale their sales services, generate leads and grow revenue.
Customer ExperienceSecuring CX budget: Best practices for 2025 and beyond
CX leaders must make a strong case for investments to secure resources. Discover expert insights and strategies for winning CX budgets effectively.
BrochureAI DataCustom data for generative AI model fine-tuning
TELUS Digital creates human-aligned datasets to fine-tune and evaluate generative AI models. Explore how this diverse and accurate data can increase your model performance, adaptability and safety.
AI DataAgentic AI: The autonomous revolution that is reshaping enterprises in 2025
Discover how agentic AI is transforming business operations through its autonomous decision-making capabilities that transcend traditional AI applications.
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