Case Study

cx at scale
Customer Experience

Helping a global media and technology company deliver secure, efficient customer experience at scale

See how an enduring partnership with TELUS Digital enables the delivery of innovative customer support solutions.

  1. facial-recognition-hero
    Data Collection

    Improving identity and access management solutions with high-quality facial recognition data

    Discover how our facial and anti-spoofing data collection helped a security technology pioneer enhance its identity solutions.

  2. Medical Company-OG
    Data & AI TrendsHealthcare

    Terabytes of Medical Data Unlocked: HIPAA-Compliant Anonymization Accelerates R&D

    See how a global medical technology company achieved HIPAA-compliant data anonymization by detecting and blurring PII and PHI in its image and text files.

  3. Credit Report Company-OG
    Computer VisionFinancial Services & Fintech

    How AI-Powered Crop Monitoring Expands Farm Credit in Brazil

    By applying AI-powered analytics to satellite imagery, a global credit reporting agency reduced the time and cost of farm credit assessments in Brazil.

  4. STEM-dataset-case-study-hero
    Generative AI

    Evaluating a conversational AI model with a highly complex multimodal STEM dataset

    Discover how our off-the-shelf science, technology, engineering and mathematics (STEM) dataset contributed to enhancing scientific reasoning and visual processing capabilities in a chatbot model crafted by a leading-edge tech and AI company.

  5. perception-model-case-study-HERO
    Data AnnotationAutomotive

    Training future-ready perception models with a highly-skilled automotive annotation workforce

    Discover how TELUS Digital successfully delivered a large-scale 2D and 3D annotation project for training and validating a client’s perception model in the automotive industry.

  6. STEM-dataset-case-study-hero
    Generative AI

    Improving large language model logic and reasoning with a specialized fine-tuning dataset

    Explore how TELUS Digital created an off-the-shelf dataset to advance the capabilities of large language models (LLMs).

  7. ADAS data collection - hero
    Data CollectionAutomotive

    Curating high-quality data for the training and validation of ADAS and AV models

    Discover how TELUS Digital used our proven field operations testing (FOT) experience to create a high-quality dataset for training advanced driver assistance systems (ADAS) and autonomous vehicles (AV).

  8. AV bot - hero
    Data AnnotationAutomotive

    Enhancing an autonomous vehicle bot’s scenario understanding with tailored fine-tuning datasets

    Discover how TELUS Digital assisted a leading U.S. autonomous vehicle (AV) developer in refining the scenario comprehension and motion planning capabilities of their AV bot.

  9. TDXFinancial-OG
    Generative AIFinancial Services & Fintech

    How we deployed a secure conversational AI assistant in eight weeks

    See how a major North American financial services firm developed a safe, secure, and expansive conversational AI assistant with help from TELUS Digital.

  10. responsible ai
    Responsible AI

    Promoting responsible AI with three innovative offerings

    Read about three of TELUS Digital's offerings that help global brands embed responsible AI principles into their products.

  11. Streamlining sales order reporting using robotic process automation SEO Image
    Agentic AI & Automation

    Streamlining sales order reporting using robotic process automation

    Explore how TELUS Digital helped a leading frozen food company maintain a smooth and seamless connection between its SAP application and business intelligence tool using robotic process automation (RPA).

  12. Collecting in-field driving data to train a leading insurance provider’s rewards application
    Data AnnotationAutomotive

    Collecting in-field driving data to train a leading insurance provider’s rewards application

    TELUS Digital successfully collected and labeled complex telematics to help advance a client’s safe-driving rewards application program.

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