Case Study

food delivery
Customer Experience

Bringing efficiency to a leading food delivery platform's overwhelmed contact center

See the results our global, disruptive client achieved after they transitioned to Contact Center Outsourcing Solutions from TELUS Digital.

  1. Image of several people huddled around a gaming computer with floating icons like a controller
    Content ModerationGames

    Aligning content moderation operations to new legislation for a games client

    Learn about TELUS Digital's work helping a successful games company maintain player safety on its social media channels with content moderation.

  2. Person celebrating with their arms raised while sitting in front of a computer for gaming
    Content ModerationGames

    Protecting the player community for a global games platform

    See how we helped a global games platform scale its content moderation operations amid a period of unprecedented growth.

  3. 3D illustrations of various travel iconography
    Fraud PreventionTechnology

    Preventing fraud for a global tech company in the travel and hospitality space

    See how TELUS Digital helped a global tech company in the travel and hospitality space protect its platform and its users from fraud.

  4. eCommerce trust and safety case study document with greenery in the background
    Fraud PreventionRetail & Ecommerce

    Delivering online safety management for a global ecommerce brand

    Discover how TELUS Digital helped a global eCommerce brand develop a well-rounded approach to trust and safety.

  5. Preview image for content moderation case study
    Content ModerationTechnology

    Strengthening a global social media giant’s brand reputation

    Discover how TELUS Digital supports a global leader in short-form video content with moderation and ad review services.

  6. Preview TI resource case SecurityForOnlineGames
    Fraud PreventionGames

    Protecting the games - physical, IT and information security

    Uncover how TELUS Digital supported a games client by replicating their culture within support centers, while also addressing perceived risks related to site security, IT vulnerability and information safeguarding.

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