Case Study

TELUS AI hero
Data & AICommunications & Media

Democratizing enterprise AI: How TELUS achieved $600M+ in benefits through AI and advanced analytics adoption

Learn how TELUS transitioned from foundational AI development to a comprehensive AI-first culture, partnering with TELUS Digital to achieve enterprise-wide adoption that drives transformational business value.

  1. AI security testing for healthcare chatbots
    Fortify

    First patient-facing healthcare chatbot achieves production-ready security

    A regional health authority used Fuel iX Fortify to find 129 vulnerabilities before launching its first patient-facing AI chatbot. Here's how they did it.

  2. Agent Trainer Case Study
    Agent Trainer

    Enhancing agent performance and proficiency with Agent Trainer

    Discover how a leading payment processor boosted CSAT across its digital support channels (email, chat, calls) with the help of Fuel iX™ Agent Trainer.

  3. Island Health Fortfiy
    Fortify

    Island Health enhances security and compliance of its public-facing digital careers AI chatbot

    See how we helped Island Health ensure their career advisor chatbot, Shay, met compliance and brand safety standards through automated safety and security testing.

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