Case Study

food delivery
Customer Experience

Bringing efficiency to a leading food delivery platform's overwhelmed contact center

See the results our global, disruptive client achieved after they transitioned to Contact Center Outsourcing Solutions from TELUS Digital.

  1. An illustration representing the concept of cloud computing.
    QA & TestingCommunications & Media

    Optimizing application development with cloud-native solutions and automation

    Discover how TELUS Digital helped a world-leading communications and technology company streamline workflows and enhance its quality standards by leveraging a cloud-native development strategy and advanced automation solutions, including AI-powered test-driven development (TDD).

  2. Illustration of a cloud containing many connected data points
    Digital TransformationCommunications & Media

    Managing a complicated network migration for a large telecom

    A successful telecom migrated their entire customer base from one network to another with our help. Learn about the solution and the results.

  3. Illustration of various interconnected technology elements, meant to represent a sophisticated cloud environment
    Cloud Infrastructure and MigrationCommunications & Media

    Assembling a sophisticated cloud infrastructure for a successful telecom

    Looking to reach new customers with affordable plans and additional services, our client sought help in building the technical infrastructure that would support their strategic initiatives. Learn more about TELUS Digital's work assembling an optimized cloud environment.

  4. Cloud icons on a blue background
    Cloud Infrastructure and Migration

    Leveraging Google Cloud’s Migrate for Compute Engine (M4CE) to unlock new levels of cloud transformation

    Discover how TELUS Digital’s Managed Cloud Services helped a client with the migration of virtual machines from their on-premises data center to Google Cloud.

  5. Image of computer screen with cloud on it
    Cloud Infrastructure and MigrationTechnology

    Upgrading a computing environment with TELUS Digital's Mainframe Cloud Services

    Explore how TELUS Digital's Managed Cloud Services provide flexibility, cost efficiency and enhanced security and control.

  6. An airplane pilot and a member of the cabin crew walking in an airport carrying luggage.
    IT Service ManagementTravel & Hospitality

    Enhancing the digital workplace for a large North American airline with a skilled service desk

    Discover how TELUS Digital partnered with a leading travel and hospitality brand to deliver a robust service desk solution to enhance its digital workplace during challenging industry conditions.

  7. Preview thumbnail of building new cloud infrastructure case study
    Cloud Infrastructure and Migration

    Building new cloud infrastructure to enable Verint Workforce Engagement on Google Cloud

    TELUS Digital looked inward to add value for customers by modernizing the Verint Workforce Engagement application suite and creating new cloud infrastructure on Google Cloud. See the results.

  8. Preview thumbnail of developing an AWS disaster recovery solution case study
    Cloud Infrastructure and Migration

    Developing an AWS disaster recovery solution for Onyx-Fire Protection Services Inc.

    Learn how an Amazon Web Services (AWS) disaster recovery solution helped maintain trust for customers of Onyx-Fire Protection Services Inc.

  9. image of case study with green plant behind it
    Cloud Infrastructure and MigrationFinancial Services & Fintech

    Adopting a multi-step, holistic approach to cloud migration

    Explore how TELUS Digital leveraged its full stack of design, build and deliver service capabilities, along with its strong partnership with Google Cloud, to successfully transition its client to a private-hybrid cloud environment.

  10. Preview of case study
    Cloud Infrastructure and MigrationTravel & Hospitality

    Optimizing an AWS cloud account for HI Canada

    While Hostelling International Canada (HI Canada) has an established reputation for offering safe and affordable accommodations, they needed a partner like TELUS Digital to ensure their data was managed in the same way. Learn more about the challenge, the solution and the results.

Be the first to know

Get curated content delivered right to your inbox. No more searching. No more scrolling.

Subscribe now