Case Study

Case Study

Bringing efficiency to a leading food delivery platform's overwhelmed contact center

See the results our global, disruptive client achieved after they transitioned to Contact Center Outsourcing Solutions from TELUS Digital.

Case Study

Generative AI Financial Services & Fintech

How we deployed a secure conversational AI assistant in eight weeks

See how a major North American financial services firm developed a safe, secure, and expansive conversational AI assistant with help from TELUS Digital.

Case Study

Digital Strategy Healthcare

400K+ downloads in four months: Zumba's first D2C digital platform

See how TELUS Digital concept fitness app for Zumba drives revenue and delights dancers worldwide.

Optimizing app development with cloud-native solutions and automation

Case Study

QA & Testing Communications & Media

Optimizing application development with cloud-native solutions and automation

Discover how TELUS Digital helped a world-leading communications and technology company streamline workflows and enhance its quality standards by leveraging a cloud-native development strategy and advanced automation solutions, including AI-powered test-driven development (TDD).

Case Study

Responsible AI

Promoting responsible AI with three innovative offerings

Read about three of TELUS Digital's offerings that help global brands embed responsible AI principles into their products.

Case Study

Digital Experience Best Practices

Harnessing AI-driven personalization: How Inspira elevated customer experience in financial services

Learn how Inspira, the leading financial services and benefits administrator, capitalized on conversational AI and CX enhancements with its newest financial wellness brand.

Case Study

Digital Experience Best Practices Communications & Media

500M QR codes, 103M viewers: from concept to brand bowl MVP in weeks

Learn how PepsiCo boosted engagement with NFL fans during its live halftime show by partnering with TELUS Digital to build a companion digital experience.

Streamlining sales order reporting using robotic process automation SEO Image

Case Study

Agentic AI & Automation

Streamlining sales order reporting using robotic process automation

Explore how TELUS Digital helped a leading frozen food company maintain a smooth and seamless connection between its SAP application and business intelligence tool using robotic process automation (RPA).

Collecting in-field driving data to train a leading insurance provider’s rewards application

Case Study

Data Annotation Automotive

Collecting in-field driving data to train a leading insurance provider’s rewards application

TELUS Digital successfully collected and labeled complex telematics to help advance a client’s safe-driving rewards application program.

Revolutionizing appointment management process for frozen food giant RPA preview image

Case Study

Agentic AI & Automation

Revolutionizing the appointment management process for a frozen food giant using robotic process automation

Discover how TELUS Digital implemented a robotic process automation (RPA) solution for a leading frozen food company to eliminate manual processes and reduce human error.

Case Study

CX Best Practices Communications & Media

Maximizing profitability in telecom: leveraging customer insight for digital transformation excellence

Discover how TELUS Digital’s business process consulting experts helped a leading telecommunications company drive improvements in its customer service delivery and efficiency.

Case Study

Data Annotation

Meeting the complex data annotation requirements of a unique non-profit organization

TELUS Digital completed a secure, in-facility annotation project for Thorn, a non-profit organization dedicated to protecting children.

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Case Study

Bringing efficiency to a leading food delivery platform's overwhelmed contact center

How we deployed a secure conversational AI assistant in eight weeks

400K+ downloads in four months: Zumba's first D2C digital platform

Optimizing application development with cloud-native solutions and automation

Promoting responsible AI with three innovative offerings

Harnessing AI-driven personalization: How Inspira elevated customer experience in financial services

500M QR codes, 103M viewers: from concept to brand bowl MVP in weeks

Streamlining sales order reporting using robotic process automation

Collecting in-field driving data to train a leading insurance provider’s rewards application

Revolutionizing the appointment management process for a frozen food giant using robotic process automation

Maximizing profitability in telecom: leveraging customer insight for digital transformation excellence

Meeting the complex data annotation requirements of a unique non-profit organization

Be the first to know