Discover why co-innovation is an instrumental strategy in accelerating digital transformation for better business and CX outcomes.
Data annotation is the invisible infrastructure behind our AI-powered future. Learn more about this industry and why it’s never mattered more.
As the list of managed data service providers grows, how do you decide which to trust? Discover key steps for selecting the right data annotation company for your project.
IVR fraud is on the rise. Learn how to leverage a multi-layered approach to better protect your customers and your brand.
In this introduction to sentiment analysis, we discuss what it is, how it works, and offer advice for building a sentiment analysis model.
Voice assistants are more prominent than ever. Discover five text annotation services to help you build an industry-leading voice assistant.
Samantha Melting, SVP and Head of Consumer at Synchrony Financial, shares how bank executives should think about digital savings and self-service products.
Covering everything from the basic makeup of an entity to popular formatting methods, this entity extraction guide will help you with your next AI data project.
In this article we cover five common approaches to data labeling for machine learning, along with pros and cons for each.
Moderating content is a complex task. In this article we discuss what content moderation involves and introduce a range of different ways that content is processed and filtered.
Looking to understand the vocabulary of AI? Read our glossary of 50 AI terms that will help you to hold your own in any discussion about machine learning.
A surge in interest for e-commerce and delivery platforms is pushing tech companies to ramp in order to keep pace with demand. Discover why employee engagement is a critical component of an effective ramping program.
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