Explore new CX outsourcing opportunities in this article by Jim Mitchell, vice president of customer experience and digital innovation at TELUS Digital.
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Master email suppression lists to boost deliverability and ROI. A strategic guide for digital leaders managing enterprise email programs.
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Avoid failed digital product launches with our 2025 GTM playbook, full of insights on audience mapping, brand positioning, and data-driven strategies.
Adobe AI Agents and CXO are revolutionizing customer experience with intelligent automation and real-time personalization at scale.
Uncover the secret core value that makes TELUS Digital a leading digital experience consultancy. Learn why our unique approach sets us apart from the competition.
Expand your knowledge with this comprehensive glossary of mobile app and web terminology. Stay up-to-date on the latest industry terms and definitions.
Discover six strategies for developing a robust quality assurance (QA) process to ensure multichannel marketing campaign ROI and protect brand integrity.
Revitalize your loyalty program: Identify red flags, boost engagement, and drive growth with six insights on modernizing customer retention strategies.
WWDC and Google I/O reveal strategic insights for mobile in 2025: new design systems, on-device AI, deep system integration and cross-device experiences.
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