Enhance your customer experience, empower users to create and share custom copilots, and proactively identify and mitigate risks with Fuel iX by TELUS Digital. Discover how more than 50,000 users are leveraging our award-winning generative AI engine to achieve results.
Evaluate your mobile app's health with these 10 diagnostic exercises, which will help you understand your product backlog and clarify your development roadmap.
Large language models show incredible capabilities. Learn about the technology behind them and how they came to be the powerful machines they are today.
Part 2 in our series explores how WillowTree benchmarks the accuracy of applications with large language models in the loop, examining the metric of "truthfulness" on a nonbinary scale.
Our latest findings on the differences in behavior between the OpenAI and Azure OpenAI API
What gets mismeasured gets mismanaged. Explore best practices for tracking CX metrics, measurement performance and setting goals.
Uncover how travel and hospitality brands can combat fake reviews, scams and more with a robust content moderation strategy.
Model drift degrades the accuracy of your ML model over time. Discover some best practices for detecting and mitigating it quickly and efficiently.
WillowTree’s approach to benchmarking accuracy of applications with large language models in the loop.
Learn from TELUS Digital developers leveraging generative AI tools like GitHub Copilot as they explore high-impact use cases and share the value they get from the tool.
Boost AI reliability by preventing AI hallucinations with WillowTree's three-pronged approach to minimize and mitigate incorrect information produced by LLMs.
Global brands considering customer experience (CX) outsourcing locations have their eyes on South Africa. Learn why.
AI hallucinations are a reality of working with large language models (LLMs), but a defense-in-depth approach helps reduce generative AI hallucination rates.
Get curated content delivered right to your inbox. No more searching. No more scrolling.