With so many diverse large language models to choose from, selecting one for your business can be overwhelming. Here are some key factors to consider.
A strong customer loyalty marketing strategy includes building go-to-market (GTM) campaigns for major updates and program refreshes. Learn how in 6 steps.
Follow these seven UX/UI best practices to design a conversational AI assistant that delivers excellent customer service and engaging brand experiences.
Omnichannel CX can help improve overall healthcare experiences. Uncover best practices brands should follow when embarking on an omnichannel journey.
Evaluate your mobile app's health with these 10 diagnostic exercises, which will help you understand your product backlog and clarify your development roadmap.
Large language models show incredible capabilities. Learn about the technology behind them and how they came to be the powerful machines they are today.
Part 2 in our series explores how WillowTree benchmarks the accuracy of applications with large language models in the loop, examining the metric of "truthfulness" on a nonbinary scale.
Our latest findings on the differences in behavior between the OpenAI and Azure OpenAI API
What gets mismeasured gets mismanaged. Explore best practices for tracking CX metrics, measurement performance and setting goals.
Uncover how travel and hospitality brands can combat fake reviews, scams and more with a robust content moderation strategy.
Model drift degrades the accuracy of your ML model over time. Discover some best practices for detecting and mitigating it quickly and efficiently.
WillowTree’s approach to benchmarking accuracy of applications with large language models in the loop.
Get curated content delivered right to your inbox. No more searching. No more scrolling.
