Enhance your customer experience, empower users to create and share custom copilots, and proactively identify and mitigate risks with Fuel iX by TELUS Digital. Discover how more than 50,000 users are leveraging our award-winning generative AI engine to achieve results.
Although many people use the terms text mining and text analytics interchangeably, there are key differences. Learn what text mining is, the processessing techniques used and its practical applications.
Entering international markets can be a difficult task. Learn how ad evaluation can help you maximize conversion and make the most out of your ads.
AI in retail offers a multitude of benefits, but how does it work? We look at examples of retail automation and the technology that powers it.
Learn about product categorization (also known as product classification) and how it’s crucial to the eCommerce industry.
Looking to improve your search relevance? Here are five types of search evaluation services that can help you strengthen your search engine.
While the pace of AI innovation is quick, it is not without obstacles. Navigate around impediments with insights from this article.
Are you getting lots of site visitors, but not a lot of sales? Search relevance and improving the strength of your search engine may be the answer.
Are you evaluating your annotation team for quality? Read why self-agreement checks are critical for a proper evaluation.
Financial services firms are increasingly implementing AI to improve their CX. Learn how they’re using the technology to tackle the latest industry challenges.
As AI plays an increasingly larger role in customer service, it has the potential to bake in underlying human biases. Discover key strategies for controlling machine bias in your AI-enabled tools.
Discover how intelligent automation is improving the passenger experience with fewer cancelled flights and personalized customer service.
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