All insights

Latest insights

  1. Fuel iXwebinar

    Shift: The human + AI CX summit

    Join us for a virtual summit to gain real-world guidance from customer experience (CX) and training leaders on using AI to empower human agents and improve customer experiences.

  2. Data & AIwebinar

    Overcoming the challenges of AI agent creation, training and evaluation

    Join us for an enlightening discussion with two pioneers in the field of AI: Tommy Guy, principal applied researcher at Microsoft Copilot Studio and Steve Nemzer, senior director of AI growth and innovation at TELUS Digital.

  3. Fuel iXwebinar

    Uncharted: The AI safety & security summit

    Join us for a groundbreaking virtual summit where industry leaders and experts navigate the challenges of AI safety and security, providing actionable insights to safeguard the future of AI.

  4. Digital Experiencewebinar

    Unlocking the potential of a full-scale digital transformation, driven by Adobe Experience Cloud

    Joanne Taggart, Manager - Personalization at TELUS Digital explores the heart of digital transformation, covering how Adobe’s marketing technology drives personalization at scale by integrating data sources, optimizes MarTech stacks and achieves real-world success through shared best practices.

  5. Data & AIBanking, Financial Services & Insuranceseries

    Financial services | AI Use Case Workshops | 2 Weeks to Better

    Personalizing the credit card activation/onboarding experience and reducing friction in fraud detection via data-driven AI solutions.

  6. Data & AICommunications & Mediaseries

    Telecommunications | AI Use Case Workshops | 2 Weeks to Better

    Examining the wireless customer journey and how to use data and AI to support CX in switching phone carriers and communicating network outages.

  7. Data & AIHealthcareseries

    AI in healthcare | 2 Weeks to Better | Season 2 Trailer

    Watch the trailer for our healthcare-focused season of 2 Weeks to Better, our rapid-prototyping docuseries. Go behind the scenes as we race the clock to create AI solutions for game-changing impact on the lives of patients and providers.

  8. Fuel iXwebinar

    Boosting CSAT and operational efficiency are not mutually exclusive

    Join TELUS Digital experts to explore how AI is transforming contact centers by empowering human agents, not replacing them.

  9. Customer Experiencewebinar

    Future proof your B2B sales operations: Proven tactics for smarter growth

    Join experts from TELUS Digital as they discuss how organizations can evolve their B2B sales strategies to meet shifting buyer expectations and unlock new growth opportunities.

  10. Fuel iXwebinar

    Overcoming the GenAI trust gap

    Watch our webinar featuring Forrester analysts and generative AI (GenAI) safety experts to unlock secure, scalable and proven GenAI implementation strategies for your enterprise.

  11. Trust & Safetywebinar

    From reactive to proactive: Rethinking risk in the digital age

    Join trust and safety experts from TELUS Digital and Everest Group for a discussion on how enterprises can update their risk management strategies to stay ahead of evolving threats.

  12. Data & AIHealthcareseries

    Reducing hospital readmissions: Final presentation | 2 Weeks to Better

    Our team unveils AI-enabled tools for providers, patients, and caregivers to help reduce hospital readmissions.

Be the first to know

Get curated content delivered right to your inbox. No more searching. No more scrolling.

Subscribe now