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Latest insights

  1. Illustration of business executives racing on a robotic arm.
  2. Illustration of a mobile device superimposed with charts and a bullseye.
  3. Illustration of a female running up a pathway shaped like an arrow.
  4. Illustration of a group of people working on laptops, a calculator and holding an oversized magnifying glass with various charts in the background.
  5. Illustration of a lock on a shield, meant to convey security against fraud when crowdsourcing AI data
  6. Photograph of TELUS Digital team members collaborating in a meeting room
  7. Illustration of a ruler, pencil, eraser, magnifying glass and a piece of paper, meant to symbolize a blueprint, which is an important thing to have when identifying use cases for generative AI in CX.
  8. Illustration of a person speaking into a smartphone, with various icons for settings cogs, microphones and text, all meant to represent voice technology.
  9. Photograph of a person typing on a laptop with various illustrated elements circling around, including search bars, an envelope, an exclamation mark and a heart
  10. Illustration of various forms fine-tuning methods for large language models, including fine-tuning, prompt engineering, RLHF and RAG. Each of these methods is illustrated with iconography and shown to be connected
  11. Futuristic illustration of a car in motion, meant to symbolize AI technology in the automotive industry
  12. Illustration including an icon of a chat bubble and headset meant to symbolize contact centers, and data points meant to symbolize AI data

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