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PodcastDigital ExperienceThe era of AI-driven personalization is here. What now?
On this episode, we discuss the evolution of personalization in the customer experience — and how brands can leverage AI to create personalized experiences at scale.
Case StudyCustomer ExperienceScaling the sales capabilities of a leading real estate data provider
See how TELUS Digital expanded an existing partnership with a real estate data provider to scale their sales services, generate leads and grow revenue.
Customer ExperienceSecuring CX budget: Best practices for 2025 and beyond
CX leaders must make a strong case for investments to secure resources. Discover expert insights and strategies for winning CX budgets effectively.
Research & ReportsCustomer ExperienceDigital customer experience priorities in 2025
Discover the digital customer experience priorities of enterprise leaders with survey results from TELUS Digital, in collaboration with Statista.
BrochureAI DataCustom data for generative AI model fine-tuning
TELUS Digital creates human-aligned datasets to fine-tune and evaluate generative AI models. Explore how this diverse and accurate data can increase your model performance, adaptability and safety.
AI DataAgentic AI: The autonomous revolution that is reshaping enterprises in 2025
Discover how agentic AI is transforming business operations through its autonomous decision-making capabilities that transcend traditional AI applications.
Case StudyCustomer ExperienceRetail & EcommerceEnhancing the B2B sales engine for an ecommerce platform
Learn about an ecommerce platform's quest to improve their B2B sales operations, and how we helped them scale, evolve processes and convert customers.
Digital Experience25 digital customer experience stats to know for 2025
Explore this list of key digital customer experience statistics to see how they can help shape your 2025 business strategies.
Research & ReportsCustomer ExperienceForrester: Accelerate B2B growth with a customer-obsessed strategy
Forrester research found that high-growth B2B companies put customer needs at the center of their leadership, strategy and operations. This report introduces a model for co-creating a customer-obsessed growth strategy and implementation best practices.
Digital ExperienceDigital transformation best practices according to leaders
To meet rising customer expectations, companies must evolve through digital transformation. Discover best practices from CX leaders and industry analysts.
PodcastCustomer ExperienceWhat big questions should CX leaders ask to improve customer outcomes?
On this episode, our expert guests from past episodes each share one big question that customer experience leaders need to ask themselves to deliver better customer outcomes — and explore practical ways to find the answers.
Case StudyAI DataAutomotiveTraining future-ready perception models with a highly-skilled automotive annotation workforce
Discover how TELUS Digital successfully delivered a large-scale 2D and 3D annotation project for training and validating a client’s perception model in the automotive industry.
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