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PodcastCustomer ExperienceHow can brands turn customer success into their second growth engine? (feat. Daphne Costa Lopes of HubSpot)
On this episode, we discuss how B2B brands can turn customer success into a powerful engine for sustainable growth.
AI DataFraud prevention best practices when crowdsourcing AI data
Learn to safeguard AI training data from fraud with proven security frameworks. Read about threats in crowdsourcing and effective defense strategies.
People & CultureFive key skills to look for in future-ready CX talent
Discover the skills to look for when hiring talent that'll help you future-proof your contact center and enhance your CX.
BrochureAI DataFraud prevention in crowdsourcing AI training data
Discover how TELUS Digital safeguards AI training data quality through a comprehensive fraud prevention framework.
Digital ExperienceA blueprint for GenAI use case identification in CX
Architect your generative AI strategy for success in CX. Learn to identify manageable use cases, navigate build vs. buy decisions and leverage partnerships.
PodcastCustomer ExperienceHow can leaders win and optimize investment in CX?
On this episode, we explore strategies for building a compelling business case for customer experience (CX) investment — and how to optimize the budget you’ve secured.
BrochureAI DataData Collection
Discover how TELUS Digital delivers high-quality, multimodal data to improve your artificial intelligence and machine learning model outcomes.
Digital ExperienceInfographic: How consumers use voice technology
Discover the survey results from TELUS Digital that explore how Americans are using voice technology both personally and professionally.
Case StudyAI DataAutomotiveCurating high-quality data for the training and validation of ADAS and AV models
Discover how TELUS Digital used our proven field operations testing (FOT) experience to create a high-quality dataset for training advanced driver assistance systems (ADAS) and autonomous vehicles (AV).
Research & ReportsCustomer ExperienceTechnologyNEAT evaluation for TELUS Digital: CX Services in High Tech & Automotive
Access the findings of the NelsonHall NEAT vendor evaluation for CX Services in High Tech & Automotive in the CX Improvement Capability market segment.
Digital ExperienceFive key contact center trends you should know for 2025
Discover some notable contact center trends driving innovation in CX, from AI-powered automation to cloud adoption, with research from Frost & Sullivan.
VideoDigital ExperiencewebinarEfficient CX delivery: A tech-driven approach
Join industry experts from TELUS Digital and Everest Group as they explore how leading technologies, such as generative AI, automation, analytics and more, are delivering value for organizations without compromising service quality.
Digital ExperiencewebinarEfficient CX delivery: A tech-driven approach
Join industry experts from TELUS Digital and Everest Group as they explore how leading technologies, such as generative AI, automation, analytics and more, are delivering value for organizations without compromising service quality.
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