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Latest insights

  1. Illustration of a "Contact Us" form with fields for "name," "email," "message" and a "Submit" button, accompanied by a depiction of a customer service agent on a laptop and related customer service iconography

  2. Illustration of a robot meant to represent AI, an iceberg labeled as "AI BIAS" and some depictions meant to convey data

  3. Photograph of a person holding and speaking into a smartphone, meant to symbolize voice technology

  4. Three customer service agents behind computers with various iconography floating around them, including conversation bubbles, paper airplanes, check marks and "24/7", all meant to symbolize right channeling

  5. Model of a human pondering while looking at the word "AI" meant to symbolize consumer sentiment on generative AI training data

  6. Illustration of a smartphone, a credit card, coins and a shield with a lock icon, all meant to symbolize customer experience for banking and financial services brands

  7. An illustration of a person holding a magnifying glass looking at data.

  8. Illustration of a lock made out of microchips, meant to symbolize data security

  9. Person delivering a presentation, meant to symbolize explainable artificial intelligence

  10. Image of a number of lightbulbs, with the center lightbulb standing out in a different color to symbolize innovative ideas

  11. 3D illustration of an arrow that looks like an upward trend on a line chart


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