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Latest insights

  1. Agentic AI workshop
    Data & AIseries

    What is an Agentic AI Use Case Workshop?

    Quickly pinpoint high-impact use cases to automate complex workflows and reduce operational costs.

  2. Efficient CX delivery: A tech-driven approach SEO Image
    Customer Experiencewebinar

    Efficient CX delivery: A tech-driven approach

    Join industry experts from TELUS Digital and Everest Group as they explore how leading technologies, such as generative AI, automation, analytics and more, are delivering value for organizations without compromising service quality.

  3. Webinar: How to supercharge your CX with AI-fueled digital transformation
    Enterprise ITwebinar

    How to supercharge your CX with AI-fueled digital transformation

    Watch this recorded webinar from Everest Group and TELUS Digital (formerly TELUS International) for new insights to help you skillfully transform your digital customer experience.

  4. genAI webinar
    Data & AIpresentation

    Building trust in generative AI

    Brands are eager to reap the benefits of generative AI (GenAI) while limiting potential risks. Join Steve Nemzer, director of AI growth and innovation for TELUS Digital (formerly TELUS International), as he shares best practices for leveraging GenAI without compromising your organization’s goodwill.

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    Digital ExperienceCommunications & Mediaseries

    Personalizing sports marketing and media | 2 Weeks to Better

    TELUS Digital teams with Braze to increase online streams, live event ticket sales and merchandise spend through personalized sports media experiences.

  6. The future of banking and financial services webinar
    Customer ExperienceFinancial Services & Fintechwebinar

    The future of banking and financial services: Unlocking customer experience potential with intelligent automation

    Join experts from TELUS Digital (formerly TELUS International) and Automation Anywhere, a top cloud automation platform, to learn how banks and financial services firms can leverage automation to enhance the customer experience, optimize operations and foster customer loyalty.

  7. Virtual Site Tour: Europe
    Customer ExperiencesiteTour

    Virtual site tour: Europe

    Take a tour of our best-in-class operations across Europe.

  8. TI-Overview-Video-2
    Customer Experiencesolutions

    Welcome to TELUS Digital

    Delivering elevated digital CX for some of the world’s largest and most respected brands, see TELUS Digital in action.

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    Digital ExperienceTechnologyseries

    Innovating energy utilities during a power outage | 2 Weeks to Better

    Watch TELUS Digital team members improve service for energy utility customers through usage monitoring, proactive communications and power restoration tracking.

  10. Ep1 OGImage
    Digital ExperienceTravel & Hospitalityseries

    Transforming air travel | 2 Weeks to Better

    TELUS Digital designers Aubrie Phillips and Vagner Mensch race the clock to rapidly prototype a better end-to-end experience for air travel in just 14 days. The result may reinvent how we take to the skies.

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    Digital ExperienceRetail & Ecommerceseries

    Reimagining retail experience | 2 Weeks to Better

    Join TELUS Digital designers as they reimagine digital retail experiences including buy-online-pickup-in-store (BOPIS), voice and real-time order tracking.

  12. Virtual Site Tour: Central America
    Customer ExperiencesiteTour

    Virtual site tour: Central America

    Explore our numerous sites throughout El Salvador and Guatemala focused on operational excellence and customer satisfaction.

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