Explore the key investment trends shaping customer experience in 2026 and how leading CX teams are optimizing their budgets to build AI-ready functions and maximize program impact.
Learn how to think about the Adobe platform as a comprehensive, integrated solution to modern MarTech challenges. This guide will show you how to apply modern architectural approaches to Adobe implementation and lead with expertise.
In this report, our experts in product research, quick service restaurants (QSRs) and loyalty share strategies and tactics to increase customer engagement, drive value for new and loyal customers, and foster brand affinity across audience segments in the U.S. and Canada.
Here at TELUS Digital, we’ve helped dozens of Fortune 500 companies migrate and implement Braze. This short, actionable guide represents our Braze experts’ takeaways and best practices that will accelerate your time to value and put your business lightyears ahead of the competition.
Every day, avenues for reaching target audiences fragment and multiply. In this splintered landscape, customers expect deep and intuitive personalization. How can a business learn from the preferences of individual users across so many platforms and devices, driving personalized experiences?
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