Communications & Media

Black Friday readiness guide for telecommunications providers - Hero
Guide
Customer Experience

Black Friday readiness guide for telecommunications providers

Black Friday puts customer experience (CX) strategies to the test. Learn five essential ways telecommunications providers can prepare their teams, processes and digital channels to deliver loyalty-building experiences during the busiest shopping event of the year.

  1. Telecommunications use case workshops
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    Data & AIseries

    Telecommunications | AI Use Case Workshops | 2 Weeks to Better

    Examining the wireless customer journey and how to use data and AI to support CX in switching phone carriers and communicating network outages.

  2. thumb (9) (2)
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    Digital Experienceseries

    Personalizing sports marketing and media | 2 Weeks to Better

    TELUS Digital teams with Braze to increase online streams, live event ticket sales and merchandise spend through personalized sports media experiences.

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