Generative AI

  1. Generative AI

    OpenAI or Azure OpenAI: Can models be more deterministic depending on API?

    Our latest findings on the differences in behavior between the OpenAI and Azure OpenAI API

  2. Generative AI

    LLM evaluation framework: How to prevent drift and system degradation

    WillowTree’s approach to benchmarking accuracy of applications with large language models in the loop.

  3. Single line drawing of the side profile of a head and the term "AI" imposed on a wavy background connoting hallucination
    Generative AI

    Generative AI hallucinations: Why they occur and how to prevent them

    Hallucinations are an obstacle to building user trust in generative AI applications. Learn about the phenomenon, including best practices for prevention.

  4. Illustration of friendly robots and smart phones displaying iconography of humans, arrows and support agents, all meant to symbolize generative AI transparency and trust.
    Generative AI

    Generative AI survey results: Customers expect brands to be transparent

    A survey conducted by TELUS Digital unveiled consumer concerns about misinformation and bias in generative AI. Learn more.

  5. Generative AI

    Building price with ChatGPT

    ChatGPT offers strong insights on how to price a product when given quality prompts, but human oversight is still needed to guide complex pricing decisions.

  6. Illustration of a human face made up of various data points and graphical elements
    Generative AI

    Three ways RLHF is advancing large language models

    Learn how reinforcement learning from human feedback helps AI models respond to complex human preferences, reduce bias and decrease the occurrence of hallucinations.

  7. Generative AI

    Early adoption: Imagining what’s possible with generative AI and Apple Vision Pro

    We imagine what’s possible as generative AI collides with Apple Vision, looking at adjacent technology developments such as chatbots to ground our thinking.

  8. Illustration of person using smartphone, with floating speech bubbles symbolizing a conversation with a chatbot
    Generative AI

    Artificial intelligence, real benefits: Applying generative AI in CX

    Generative AI has seemingly limitless potential for brands who lead with their digital CX. Investigate the benefits of AI customer service.

  9. Illustration of two blocks of text running through an icon of a robot, meant to symbolize generative AI
    Generative AI

    Generative AI 101

    Generative AI is a type of AI that can be used to generate new content such as text, images, audio, video, code or synthetic data. Discover exactly how generative AI works and what you can do with it.

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