How your conversational AI talks to users has a direct impact on customer satisfaction, retention and loyalty. Businesses that understand this are the ones making continuous evaluation of their conversational AI systems a standard practice. This whitepaper presents TELUS Digital's proven method for ...
Large language models (LLMs) offer the efficiency and advanced semantic understanding that today’s text summarization systems need. By prompting an LLM to act as an evaluator — a technique known as LLM-as-a-Judge — AI teams gain valuable insights for enhancing system performance.
With this guide on advanced RAG techniques, you’ll drive greater performance and lower costs from your retrieval augmented generation system and LLMs.
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