Data & AI

Questions for now - data neutrality image - September 2025

Podcast

30 minsSeptember 23, 2025

Why should CX leaders care about data neutrality?

On this episode, we explore data neutrality — and why ensuring unbiased, reliable data is fundamental to delivering AI-powered customer experiences.

Podcast

39 minsSeptember 3, 2025

Presenting: AI Unraveled — The Future of AI Safety Testing

Bret Kinsella, GM of Fuel iX™ at TELUS Digital, recently joined the “AI Unraveled” podcast to discuss breakthrough AI safety testing techniques.

Case Study

Data Collection

Improving identity and access management solutions with high-quality facial recognition data

Discover how our facial and anti-spoofing data collection helped a security technology pioneer enhance its identity solutions.

Video

AI Strategy Banking, Financial Services & Insuranceseries

Financial services | AI Use Case Workshops | 2 Weeks to Better

Personalizing the credit card activation/onboarding experience and reducing friction in fraud detection via data-driven AI solutions.

Video

AI Strategy Communications & Mediaseries

Telecommunications | AI Use Case Workshops | 2 Weeks to Better

Examining the wireless customer journey and how to use data and AI to support CX in switching phone carriers and communicating network outages.

Video

AI Strategy Healthcareseries

AI in healthcare | 2 Weeks to Better | Season 2 Trailer

Watch the trailer for our healthcare-focused season of 2 Weeks to Better, our rapid-prototyping docuseries. Go behind the scenes as we race the clock to create AI solutions for game-changing impact on the lives of patients and providers.

Article

Data Collection

Video data collection: Best practices, applications and use cases

Discover why video data collection is critical to training AI and machine learning models, best practices for collection, industry applications and more.

Stop wasting AI investment delivery leadership cover

Article

AI Best Practices

Stop wasting AI investment: How delivery leadership can slash costs and drive ROI

Unlock AI ROI with proven delivery leadership strategies. Learn how to reduce costs, drive value, and transform skeptics into champions.

Article

Data Collection Automotive

Best practices for annotating mapping data for ADAS and AV systems

Discover how high-definition maps provide the critical context autonomous systems need to make safe, confident decisions on the road.

The GenAI advantage: Canadian businesses are embracing the future

Article

AI Best Practices

The GenAI advantage: Canadian businesses are embracing the future

Dive into key insights from Fuel iX™ AI Ignition events across Canada, where business leaders share their experiences with GenAI adoption, implementation challenges and success strategies.

Article

Data Collection

Why data neutrality is more critical than ever

Discover the importance of data neutrality in today’s AI ecosystem, and why partnering with an ethical, trust worthy and impartial data provider has never been more important.

Article

AI Best Practices Healthcare

Agentic AI Accelerator in action: Taking AI in healthcare from workshop to reality

Discover how TELUS Digital developed AI-enabled tools for providers, patients, and caregivers to help reduce hospital readmissions.

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Insights Overview

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Resource Types

Glossary

Data & AI

Why should CX leaders care about data neutrality?

Presenting: AI Unraveled — The Future of AI Safety Testing

Improving identity and access management solutions with high-quality facial recognition data

Financial services | AI Use Case Workshops | 2 Weeks to Better

Telecommunications | AI Use Case Workshops | 2 Weeks to Better

AI in healthcare | 2 Weeks to Better | Season 2 Trailer

Video data collection: Best practices, applications and use cases

Stop wasting AI investment: How delivery leadership can slash costs and drive ROI

Best practices for annotating mapping data for ADAS and AV systems

The GenAI advantage: Canadian businesses are embracing the future

Why data neutrality is more critical than ever

Agentic AI Accelerator in action: Taking AI in healthcare from workshop to reality

Be the first to know