SEASON 3 EPISODE 301: Personalizing the credit card activation/onboarding experience and reducing friction in fraud detection via data-driven AI solutions.
SEASON 3 EPISODE 302: Examining the wireless customer journey and how to use data and AI to support CX in switching phone carriers and communicating network outages.
SEASON 2 EPISODE 200: Watch the trailer for our healthcare-focused season of 2 Weeks to Better, our rapid-prototyping docuseries. Go behind the scenes as we race the clock to create AI solutions for game-changing impact on the lives of patients and providers.
SEASON 2 EPISODE 202: After a rapid AI Use Case Workshop, the team explores user research and strategy, led by TELUS Digital Senior Product Researcher Kristen Duke. Surveys and interviews uncover how to reduce hospital readmission costs using post-discharge AI solutions.
SEASON 2 EPISODE 201: Join our industry pros and AI experts as they use TELUS Digital's Use Case Workshop framework to tackle patient and provider pain points in hospital visits.
SEASON 3 EPISODE 300: Quickly pinpoint high-impact use cases to automate complex workflows and reduce operational costs.
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