Create safe and welcoming digital experiences

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Content Moderation Solutions

Protect the safety and well-being of your user communities to maintain trust and keep your brand strong.

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  • Protect your brand

    Effectively manage your online reputation and remove inappropriate content or actions that go against healthy community guidelines.

  • Boost your social media presence

    Increase your user base and attract more customers through your social and ecommerce channels with community management best practices.

  • Keep users safe

    Safeguard your online community with user risk scoring, background checks, watchlists and proactive safety notifications.

Don’t just moderate; elevate your online communities

Leverage our best-in-class capabilities to ensure your digital experiences are safe and welcoming for users.

Explore our success stories

  • Strengthening a global social media giant’s brand reputation

    Discover how TELUS Digital supports a global leader in short-form video content with moderation and ad review services.

    • 89%average content moderation accuracy score
    Read the case study

  • Aligning content moderation operations to new legislation for a games client

    Learn about TELUS Digital's work helping a successful games company maintain player safety on its social media channels with content moderation.

    Read the case study

  • Protecting the player community for a global games platform

    See how we helped a global games platform scale its content moderation operations amid a period of unprecedented growth.

    • 97%average attendance rate for content moderators
    Read the case study
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Awards and recognition

Celebrating excellence

TELUS International (now TELUS Digital) was named a Leader in NelsonHall’s 2023 NEAT Assessment for Content Transformation Services.

TELUS Digital is actively building comprehensive content transformation capabilities covering trust and safety and data and content annotation services for AI, and content creative, strategy, and design.

Ivan KotzevLead CX Analyst, NelsonHall

Learn more about our Content Moderation Solutions

Speak with a digital CX specialist today.

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