Article

Article

Adding Android Auto to an existing app: A case study

Read the key learnings from our experience adding Android Auto to an existing app, including template restrictions, architecture, and location permissions.

Article

Outsourcing Partnerships Technology

Streamlining operational costs amid a tech downturn

The tech industry is experiencing one of its most significant downturns on record, but companies are not helpless. Explore strategies to adapt.

Article

IT Best Practices

Nine benefits to hiring an Agile consultant

Hiring an Agile consultant benefits your development projects in many ways. It adds expertise, a fresh perspective, and someone to teach your team new skills.

Article

Outsourcing Partnerships Games

Launching a new game with player support in mind

To counter the unpredictable nature of a games launch, adopt a mindset of adaptability. Follow these best practices to handle whatever comes your way.

Article

CX Best Practices Communications & Media

How to streamline telecom customer service in today's remote reality

With remote work an ongoing trend, higher demands are put on telecom providers. Learn how brands can streamline their customer service and improve CX.

Article

CX Trends Healthcare

As the metaverse transforms health and wellness, don't forget about CX

Are you ready for metaverse medical care? This is what health and wellness brands need to consider when designing customer experience for the metaverse.

Article

Data Annotation

The contemporary trifecta of data-centric AI

Data-centric AI is driving the success of current machine learning initiatives. Learn about the leading role of data in the AI lifecycle and the three key factors powering the data-centric approach.

Article

UX Design

How content designers can expand their impact in the discovery phase

A senior content designer outlines 3 concrete ways you can impact the discovery of phase of UX projects, such as leaning into cross-functional collaboration.

Article

Generational Support

Generation Alpha and the future of CX

Generation Alpha will be the largest generation in history. See how brands can prepare their customer experience teams to serve these influential consumers.

Article

QA & Testing

Quality assurance (QA): Improving testing efficiency through automation

Quality assurance (QA) and testing is key to creating apps that are popular and sticky, but it’s hard to do at scale. Learn how QA automation can help.