A recent TELUS Digital survey explored consumer sentiment around the origin and quality of generative AI training data. Take a look at the findings.
The Supervisor LLM moderation technique uses one large language model to filter and moderate the content generated by another to prevent harmful outputs.
To tell a brand story that won trust post-merger, Inspira Financial used custom illustrations to unify customer experiences across its digital touchpoints.
These 3 real-world examples show how generative AI in healthcare boosts physician productivity, lowers costs, and improves patient outcomes.
Discover digital customer experience success stories and insights from leading financial services brands that can be applied across industries.
The Vocable AAC app for Apple Vision Pro helps speech-impaired users communicate with caregivers through accessibility features such as eye tracking.
AI powers more efficient and intuitive digital healthcare experiences.
Loyalty program design experts Caitlin Watson and Jose Rodriguez share how TELUS Digital works with financial services companies in this Q&A.
Explore four key themes that emerged from an Everest Group survey, supported by TELUS Digital, gauging BFSI customer experience management (CXM) leaders' readiness for the adoption of generative AI (GenAI).
Conversational AI, virtual care, and evolving technologies are critical to solving healthcare’s more pressing challenges, like provider burnout.
This five-part process will guide you through the highly detailed work of building and training your AI voice model using your own data.
Customer trust is priceless. Learn how brands can lead with data security to earn and maintain trust, and develop long-term customer loyalty.
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