Generational Support

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    1. GenY taking selfie
      Generational Support

      Why tailoring customer service to Millennials and Baby Boomers is key for travel and hospitality

      Discover why catering to the needs of each demographic is key to creating memorable experiences and customer interactions in the travel and hospitality industry.

    2. Older man calling customer service
      Generational Support

      How Millennial call-center agents can better serve the aging population

      Discover what organizations with older customers are doing to hire and train the right Millennial agents, as well as to help seniors help themselves.

    3. 4820
      Generational Support

      Fintech for the aging population: What to consider when developing more age-inclusive apps and customer service

      The young fintech industry has some major hurdles to jump over to unlock the value from our aging population. But it’s worth the effort with an eye towards app development and customer service that includes these three tips.

    4. 3437
      Generational Support

      Four keys to retaining Millennial customers in fintech – industry experts share tips

      Are fintech companies doing everything they can to keep the business of Millennials? Experts share four ways to retain your Millennial customers including finding the right partners, adding self-service, and more.

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