Customer Experience

Infographic: How consumers use voice technology

Illustration of a person speaking into a smartphone, with various icons for settings cogs, microphones and text, all meant to represent voice technology.

Voice technology is far from a passing trend — it's continuously transforming how we interact at work, in our personal lives and how consumers interact with brands.

As more people use voice tech for hands-free tasks like controlling smart devices, managing schedules and navigating customer support, businesses have a unique opportunity to enhance experiences for both customers and employees by embracing this innovation.

Learn how this impactful technology is shaping consumer behavior in the infographic below.

TELUS-Digital-Voice-Tech-Survey-Infographic

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