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Research & Reports

State of GenAI safety and security

Our benchmark analysis of 24 GenAI models reveals exploitable vulnerabilities and risks. Explore strategies to secure AI systems effectively.

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Fortifywebinar
Overcoming the GenAI trust gap
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Fortifywebinar
Uncharted: Nine expert sessions on AI safety & security

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Fortify

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Guide

A step-by-step guide to closing the gap between AI innovation and AI safety

AI is moving faster than the security frameworks built to govern it. This guide gives CISOs and GRC leaders a clear, step-by-step path to close that gap – from building a continuous testing practice and operationalizing responsible AI, to preparing for agentic systems and tightening compliance ahead...

Solution Update

Fortify 15.0 shows where your models stand

Article

How TELUS secured its public AI financial agent with confidence before launch

Agent Trainer

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Article

How to implement AI in the contact center: Nine lessons from CX Shift

Learn how top CX leaders are using AI to solve agent burnout and eliminate the 90-day churn cliff.

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webinar

Shift: The human + AI CX summit

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Solution Update

Organize smarter and train better: What’s new in Agent Trainer

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Guide

Lessons from the front lines of enterprise AI adoption

Many organizations pilot generative AI but face governance and reliability barriers. Drawing from the transformation of our parent company, TELUS — our guide offers proven strategies to turn AI experiments into enterprise-wide impact.