Enhance your customer experience, empower users to create and share custom copilots, and proactively identify and mitigate risks with Fuel iX by TELUS Digital. Discover how more than 50,000 users are leveraging our award-winning generative AI engine to achieve results.
Large language models (LLMs) often express high confidence without a mechanism for reasoning about certainty. Existing benchmarks only assess single-turn accuracy, truthfulness or confidence — until now. We introduce a new benchmark that measures how LLMs balance stability and adaptability when chal...
Everest Group, supported by TELUS Digital, surveyed 200 customer experience leaders from around the world to determine their enterprise readiness for the adoption of generative AI (GenAI). Discover the results.
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