Article

Article

How outsourcing helps brands overcome today’s top trust and safety challenges

Explore how outsourcing is helping brands to navigate a complicated trust and safety landscape and overcome its most imposing challenges.

Stop wasting AI investment delivery leadership cover

Article

AI Best Practices

Stop wasting AI investment: How delivery leadership can slash costs and drive ROI

Unlock AI ROI with proven delivery leadership strategies. Learn how to reduce costs, drive value, and transform skeptics into champions.

Article

Data Collection Automotive

Best practices for annotating mapping data for ADAS and AV systems

Discover how high-definition maps provide the critical context autonomous systems need to make safe, confident decisions on the road.

Article

CX Analytics & Metrics

Reducing cost per contact (CPC) with AI

Discover how to strategically use AI to reduce cost per contact, improve customer experience and boost contact center efficiency across every channel.

Want more ROI from your multichannel campaigns cover

Article

Digital Marketing Services

Want more ROI from your multichannel campaigns? Embrace a robust QA process

Discover six strategies for developing a robust quality assurance (QA) process to ensure multichannel marketing campaign ROI and protect brand integrity.

Article

Digital Marketing Services

Is your loyalty program draining your budget? Six red flags for CMOs

Revitalize your loyalty program: Identify red flags, boost engagement, and drive growth with six insights on modernizing customer retention strategies.

Article

Data Collection

Why data neutrality is more critical than ever

Discover the importance of data neutrality in today’s AI ecosystem, and why partnering with an ethical, trust worthy and impartial data provider has never been more important.

Article

AI Best Practices Healthcare

Agentic AI Accelerator in action: Taking AI in healthcare from workshop to reality

Discover how TELUS Digital developed AI-enabled tools for providers, patients, and caregivers to help reduce hospital readmissions.

How-technology-is-revolutionizing-telecommunications-billing-hero

Article

Digital Transformation Communications & Media

How technology is revolutionizing telecommunications billing

Discover what technology is playing a key role in transforming telecom billing for improved accuracy, agility and compliance.

Article

Web & Mobile App Development

Beyond WWDC and I/O 2025: How Apple and Google are shaping the future of mobile apps and what you can do now

WWDC and Google I/O reveal strategic insights for mobile in 2025: new design systems, on-device AI, deep system integration and cross-device experiences.

Article

Support Channels

How AI-powered speech enhancement is transforming global contact centers

AI-powered speech enhancement processes can bring a higher level of clarity to your customer care. Learn how speech enhancement technology works, the benefits it can yield and some common applications in customer experience.

Article

Customer Journey

Realizing the potential of AI-driven personalization

Embrace the next frontier of personalization with an AI-driven approach. Learn how to reimagine your personalization with expert insights and tips.

Be the first to know

Get curated content delivered right to your inbox. No more searching. No more scrolling.

Subscribe now

GenAI applications that drive business performance

Insights Overview

Categories

Industries

Resource Types

Glossary

Article

How outsourcing helps brands overcome today’s top trust and safety challenges

Stop wasting AI investment: How delivery leadership can slash costs and drive ROI

Best practices for annotating mapping data for ADAS and AV systems

Reducing cost per contact (CPC) with AI

Want more ROI from your multichannel campaigns? Embrace a robust QA process

Is your loyalty program draining your budget? Six red flags for CMOs

Why data neutrality is more critical than ever

Agentic AI Accelerator in action: Taking AI in healthcare from workshop to reality

How technology is revolutionizing telecommunications billing

Beyond WWDC and I/O 2025: How Apple and Google are shaping the future of mobile apps and what you can do now

How AI-powered speech enhancement is transforming global contact centers

Realizing the potential of AI-driven personalization

Be the first to know