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Building price with ChatGPT

ChatGPT offers strong insights on how to price a product when given quality prompts, but human oversight is still needed to guide complex pricing decisions.

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Generative AI

Three ways RLHF is advancing large language models

Learn how reinforcement learning from human feedback helps AI models respond to complex human preferences, reduce bias and decrease the occurrence of hallucinations.

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UX Design

Accessible to all: How our Figma plugin Contrast helps designers foreground inclusivity

Contrast, a free Figma plugin from TELUS Digital, helps designers optimize color combinations so web experiences are accessible to visually impaired users.

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Generative AI

Early adoption: Imagining what’s possible with generative AI and Apple Vision Pro

We imagine what’s possible as generative AI collides with Apple Vision, looking at adjacent technology developments such as chatbots to ground our thinking.

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Digital Experience Trends

Going spatial: what industry leaders need to know about Apple Vision Pro and WWDC '23

President of TELUS Digital Solutions Tobias Dengel shares what industry leaders need to know about Apple Vision Pro and more highlights from Apple WWDC23.

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CX Best Practices Healthcare

Navigating the changing landscape of healthcare patient management

Uncover how digital tech like the cloud, omnichannel support and automation can meaningfully improve the patient experience in the healthcare industry.

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Data Collection

Data governance with AI data collection

Robust data governance not only improves data quality, it offers a standard to ensure that data is consistent, complete and accurate. Find out more.

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Adobe Experience Cloud

ChatGPT increases your cognitive load. Here's why that's a good thing.

A UX research expert shows you how to increase cognitive load by using ChatGPT to handle routine tasks, freeing you to think more creatively.

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Conversational AI & Voice Tech

Now we're talking: Multimodal voice and the future of digital CX

Are you familiar with multimodal voice? Learn more about the technology set to have an important role in the future of digital CX.

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Generative AI

Artificial intelligence, real benefits: Applying generative AI in CX

Generative AI has seemingly limitless potential for brands who lead with their digital CX. Investigate the benefits of AI customer service.

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Content Moderation

Location, location, moderation: Selecting the right locale for your content moderation operations

Uncover why choosing the right location is essential for an effective content moderation outsourcing strategy.

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CX Best Practices Financial Services & Fintech

Going beyond transactions: How card brands can offer elite digital CX

Uncover how a mix of human interaction and automated tools can help card services brands build digital customer experiences that foster customer loyalty.

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Article

Building price with ChatGPT

Three ways RLHF is advancing large language models

Accessible to all: How our Figma plugin Contrast helps designers foreground inclusivity

Early adoption: Imagining what’s possible with generative AI and Apple Vision Pro

Going spatial: what industry leaders need to know about Apple Vision Pro and WWDC '23

Navigating the changing landscape of healthcare patient management

Data governance with AI data collection

ChatGPT increases your cognitive load. Here's why that's a good thing.

Now we're talking: Multimodal voice and the future of digital CX

Artificial intelligence, real benefits: Applying generative AI in CX

Location, location, moderation: Selecting the right locale for your content moderation operations

Going beyond transactions: How card brands can offer elite digital CX

Be the first to know