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Unleashing GitHub Copilot: Advanced techniques for optimal development efficiency

Learn from TELUS Digital developers leveraging generative AI tools like GitHub Copilot as they explore high-impact use cases and share the value they get from the tool.

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Responsible AI

Three ways to prevent AI hallucinations

Boost AI reliability by preventing AI hallucinations with WillowTree's three-pronged approach to minimize and mitigate incorrect information produced by LLMs.

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Outsourcing Locations

Why South Africa is ideal for CX outsourcing

Global brands considering customer experience (CX) outsourcing locations have their eyes on South Africa. Learn why.

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Responsible AI

AI hallucinations: A defense-in-depth approach

AI hallucinations are a reality of working with large language models (LLMs), but a defense-in-depth approach helps reduce generative AI hallucination rates.

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Content Moderation Games

More than a game: Why player communities need content moderation

Thriving player communities must be welcoming and safe. Read up on the important role of content moderation in the games industry.

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Data Annotation

Four key metrics for ensuring data annotation accuracy

High-quality data annotation is critical to the performance of your AI model. Here are four key metrics to consider for measuring annotation accuracy.

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AI Strategy

Staff augmentation: How to effectively scale a data science and engineering team

Staff augmentation relieves many common problems in data engineering and data science. Learn how TELUS Digital helps businesses properly augment their data teams.

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AI-Powered CX Banking, Financial Services & Insurance

Unleashing efficiency using intelligent automation in banking and financial services

Uncover what innovative solutions forward-thinking banking and financial services brands are leveraging to enhance customer experience, optimize operations and foster customer loyalty.

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UX Design

Streaming design best practices: What’s on our watch-list

Creating more seamless TV viewing and spatial computing experiences

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Adobe Experience Cloud

Shortening your runway to success: Expediting Adobe CDP time-to-value

Learn how WillowTree helps businesses shorten their runway to success with expedited implementation of the Adobe Real-Time Customer Data Platform (CDP).