All insights
Latest insights
AI DataHow do you train artificial intelligence?
Every AI and machine learning project requires training in order to excel. Learn what AI training is, how it works and discover some tips for success.
Digital ExperienceRetail & EcommerceThe future of mobile payments in the U.S.
The COVID-19 pandemic has helped accelerate society away from cash. With mobile payments gaining traction globally, discover if now is the right time for the U.S. to make the move towards digital wallets.
Cloud & IT LifecycleWhy your business needs to modernize its IT
Modernizing your company’s IT doesn’t have to be expensive or complicated. Discover the short- and long-term benefits of updating your IT infrastructure now.
AI DataFive pitfalls to avoid before you start collecting data
Discover five of the most common pitfalls brands encounter with data collection — and ways to successfully overcome them.
Trust & SafetyRetail & EcommerceHow the pandemic is shaping the future of social commerce
Social selling, or social commerce, is revolutionizing the way organizations do business online. Here’s how it can help you deliver a more satisfying customer experience.
Customer ExperienceHealthcareThe future of patient / customer experience
In this Virtual Think Tank article developed in partnership with Frost & Sullivan, discover key insights on how healthcare companies are using tech to improve CX.
Digital ExperienceRetail & EcommerceHow is your mobile and web checkout affecting your customer experience?
The eCommerce checkout is the most overlooked part of the customer journey. Here are four of the biggest customer pain points, and tips on how to solve them.
Customer ExperienceTravel & HospitalityThree ways airlines are reinventing COVID travel
Air travel has changed significantly due to COVID-19. Here’s what airlines are doing to keep travelers safe while streamlining the customer experience (CX).
AI DataTraining data is key for natural language processing algorithms
Learn about how data scientists use large volumes of annotated data to improve the decision-making of AI models.
Digital ExperienceRetail & EcommerceHow COVID-19 is accelerating the adoption of a cashless society
Is COVID cashlessness an enduring trend? Learn more about the changing digital payments landscape and the trends shaping the cash vs. cashless debate.
AI DataWhat is computer vision?
Humans and animals use their eyes to see the world around them; computer vision is the science that aims to give a similar skill to machines. Learn how in this overview.
Customer ExperienceThe importance of co-innovation in business
Discover why co-innovation is an instrumental strategy in accelerating digital transformation for better business and CX outcomes.
Be the first to know
Get curated content delivered right to your inbox. No more searching. No more scrolling.
Subscribe now