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AI DataFive reasons why data annotation matters
Data annotation is the invisible infrastructure behind our AI-powered future. Learn more about this industry and why it’s never mattered more.
AI DataHow to outsource image annotation
As the list of managed data service providers grows, how do you decide which to trust? Discover key steps for selecting the right data annotation company for your project.
Digital ExperienceBest practices guide to addressing — and preventing — fraud in your IVR system
IVR fraud is on the rise. Learn how to leverage a multi-layered approach to better protect your customers and your brand.
AI DataFive text annotation services for voice assistants
Voice assistants are more prominent than ever. Discover five text annotation services to help you build an industry-leading voice assistant.
AI DataThe essential guide to sentiment analysis
In this introduction to sentiment analysis, we discuss what it is, how it works, and offer advice for building a sentiment analysis model.
AI DataThe essential guide to entity extraction
Covering everything from the basic makeup of an entity to popular formatting methods, this entity extraction guide will help you with your next AI data project.
AI DataFive approaches to data labeling for machine learning projects
In this article we cover five common approaches to data labeling for machine learning, along with pros and cons for each.
AI Data50 AI terms every beginner should know
Looking to understand the vocabulary of AI? Read our glossary of 50 AI terms that will help you to hold your own in any discussion about machine learning.
Trust & SafetyThe essential guide to content moderation
Moderating content is a complex task. In this article we discuss what content moderation involves and introduce a range of different ways that content is processed and filtered.
People & CultureTechnologyGetting employee engagement right when ramping in the tech sector
A surge in interest for e-commerce and delivery platforms is pushing tech companies to ramp in order to keep pace with demand. Discover why employee engagement is a critical component of an effective ramping program.
Customer ExperienceRetail & EcommerceHow CX is driving the future of payments
Digital payments continue to rise in popularity as consumers look for alternate ways to shop safely. Discover how CX is shaping the payments landscape.
AI DataThree ways your smartphone is programmed to use AI and machine learning
Artificial intelligence and machine learning are changing mobile CX. Read on for three ways that AI and machine learning are built into your smartphone.
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