TELUS Digital deployed an ElevenLabs-powered AI voice agent for TELUS that proactively reaches new internet customers. What started as a proof of concept became the foundation of an entirely new model of proactive customer care. See the results.
Explore how TELUS Digital helped ProcessBarron unify CRM automation and equipment intelligence with an Agentforce-powered employee agent.
Explore how TELUS transformed contact center agent training and onboarding with AI coaching and quality management from TELUS Digital.
See how TELUS Digital helped a leading global fintech enhance their sales operation with enterprise lead qualification, delivering 47.6% conversion rate growth and $121 million in operating net revenue.
Explore how TELUS Digital built an AI-driven compliance agent that reviews every prospective-student conversation in real time to help the school meet regulatory obligations at scale.
Discover how our team of experts worked with TELUS Communications to harness AI-driven insights that guide network investments, enabling faster issue resolution and higher quality service at scale.
See how an enduring partnership with TELUS Digital enables the delivery of innovative customer support solutions.
Explore how TELUS Digital helped CrossNet Ministries unify three disconnected systems into one Salesforce Nonprofit Cloud platform, transforming reporting and program visibility.
Explore how TELUS Digital resolved a critical Salesforce misconfiguration that had stopped a university's admissions process, then rebuilt it into a scalable, student-friendly system.
Discover how our team of experts helped a multinational payments company significantly enhance its customer experience, positioning them as a leader in their industry.
Discover how TELUS Digital helped NYC Pride unify volunteer data and automate outreach with a modernized Marketing Cloud Account Engagement platform.
Explore how TELUS Digital helped Fleetworthy deflect repetitive support inquiries with an AI-powered self-service agent built on Salesforce Agentforce and Service Cloud.
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