Enhance your customer experience, empower users to create and share custom copilots, and proactively identify and mitigate risks with Fuel iX by TELUS Digital. Discover how more than 50,000 users are leveraging our award-winning generative AI engine to achieve results.
Discover best practices for resolving complaints and winning back customers.
Learn how to make your company’s healthcare customer service a more empathetic, humane experience.
Learn how to deliver exceptional customer service to travelers who blend business and leisure.
Learn how leading fintech firms are building emotional connections with their customers.
Deliver a better brand experience by avoiding these common customer care blunders.
Modern IVR systems don’t have to be fraught with frustrations. Optimize your IVR for a better customer experience.
Great gaming customer service starts with five fundamentals. Discover the best practices.
Recalls. You think they’ll never happen, until they do. Discover customer service best practices for healthcare product recalls.
Universal agents can improve First Contact Resolution and deliver memorable customer experiences, but are they worth the heavy investment?
Learn how to craft great customer experiences while staying true to your business.
Discover best practices for boosting customer service in the financial services industry from customer experience experts.
Before your support team tackles new, high-tech frontiers, it’s crucial they master these three customer service fundamentals.
Get curated content delivered right to your inbox. No more searching. No more scrolling.
