Discover how TELUS Digital’s Content Moderation Solutions can help keep your brand strong and your digital community safe.
Games fraud is on the rise as the gaming industry continues to experience significant growth. Discover best practices for combatting games fraud while improving the player experience.
AI is great at detecting some types of unwanted user-generated content, but not others. That’s why your safest best is to take a high-tech, high-touch approach to content moderation. Learn more about striking the right balance between technology and human agents.
Esports have gained popularity and gaming companies are looking to get in on the action. But it’s about more than just competitive gaming capability. Discover why the key to success lies in building a community around a game.
Knowing how to handle customer comments is a big part of successful social media customer service. Find tips to ensure positive brand interactions across social channels.
Leading companies know the value of social media for delivering a superior customer experience, but social channels evolve and consumer preferences change. Expect to see these three major trends in 2020.
Discover some big lessons from a small boutique hotel brand that used a personalized approach to social media to attract and retain new customers.
Bad reviews are bad for business. Discover best practices to protect your brand’s most valuable asset: its reputation.
Know your customer (KYC) processes are crucial for corporate and client security. Learn best practices for striking the right balance between trust and convenience.
Learn why more and more travel and hospitality brands are seeing the value in Instagram as a sales and customer service tool.
Learn how to leverage your company’s Instagram account to deliver great customer service.
Uncover new social media insights, based on a survey commissioned by TELUS Digital and conducted online by The Harris Poll.
Actively manage risk, reputation, security and safety with our solutions.
