Trust & Safety

Brochure

Fraud Detection and Prevention Solutions

Fraud is a threat to the well-being of your business and customers. Keep fraudsters at bay with Fraud Detection and Prevention Solutions from TELUS Digital.

Trust & Safety Technology

Taking account: Why brands need to invest in profile moderation

To keep their communities safe, brands must moderate user-generated content, including the content of user profiles. Learn all about profile moderation.

Illustration of a robot and human working together, symbolizing the future of content moderation

Trust & Safety

What's next for content moderation in 2023 and beyond?

The digital world continues to shift rapidly. Discover what's next for content moderation to help you navigate the changes in this evolving industry.

Illustration of books, a scale, a person and various other items meant to symbolize content moderation regulation and legislation

Trust & Safety

A look at content moderation regulations around the globe

Content moderation legislations vary between countries. Discover the key differences so your company can pivot quickly in this ever-changing industry.

Illustration of a person speaking to a therapist or counsellor

Trust & Safety

Protect the protectors: Wellness strategies for content moderators

Content moderation can take a toll on those doing the job day-in and day-out. These best practices can help companies protect their employees’ well-being.

Trust & Safety

The increasing sophistication of AI in content moderation

AI plays an important role in managing user-generated content. Discover key considerations for incorporating AI in your content moderation strategy.

Illustration symbolizing the evolving nature of user generated content, featuring a megaphone emitting numerous types of media

Trust & Safety

The evolving nature of digital content

As the digital world continues to evolve, discover why content moderation is crucial for brands to effectively monitor user-generated content.

Trust & Safety Financial Services & Fintech

Three essential steps for fintech trust and safety

As fintechs gain market share, digital threats abound. Get ahead with these three essential steps for setting up a fintech trust and safety operation.

Shark fins rising out of a phone screen, meant to symbolize fraud in eCommerce

Trust & Safety Retail & Ecommerce

Countering common forms of fraud in eCommerce

Preventing fraud is top of mind for online retailers. Learn about different types of eCommerce fraud and what you can do to protect your customers.

Trust & Safety Technology

Non-fungible tokens: A guide to overcoming CX challenges for the NFT marketplace

NFTs are everywhere. Discover common customer experience (CX) challenges with NFTs, and the leading ways in which they might be countered.

Person in front of a camera with an open box of clothing

Trust & Safety Retail & Ecommerce

Social commerce trends for 2022 and beyond

Social commerce has made an emphatic entrance. Find out why blending eCommerce and social media is creating a powerful sales engine.

Person using smart phone; effects applied to her face to represent facial recognition

Trust & Safety

Digital identity 101

As interactions become increasingly digital, authentication could come to rely on one single, verifiable digital identity. Learn the basics about digital identity here.

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Actively manage risk, reputation, security and safety with our solutions.

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