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Digital Experience24 digital customer experience stats to know for 2024
Delve into this list of must-know digital customer experience statistics to help shape your 2024 strategies.
Case StudyCloud & IT LifecycleRevolutionizing the appointment management process for a frozen food giant using robotic process automation
Discover how TELUS Digital implemented a robotic process automation (RPA) solution for a leading frozen food company to eliminate manual processes and reduce human error.
VideoCloud & IT LifecycleCommunications & MediainterviewDelivering transformative network design services for TELUS Communications
See how we worked with TELUS Communications to design, build and deliver an integrated network design solution that meets the needs of their customers.
Case StudyCustomer ExperienceCommunications & MediaMaximizing profitability in telecom: leveraging customer insight for digital transformation excellence
Discover how TELUS Digital’s business process consulting experts helped a leading telecommunications company drive improvements in its customer service delivery and efficiency.
PodcastCustomer ExperienceAre these digital CX resolutions on your list for 2024?
On this episode, we look back at our first episodes of Questions for now — and highlight six customer experience resolutions to consider as your brand rings in the new year.
Case StudyAI DataMeeting the complex data annotation requirements of a unique non-profit organization
TELUS Digital completed a secure, in-facility annotation project for Thorn, a non-profit organization dedicated to protecting children.
Research & ReportsAI DataIDC MarketScape: Worldwide Data Labeling Software 2023 Vendor Assessment
This global assessment evaluates vendors offering data labeling software technologies and capabilities.
BrochureCloud & IT LifecycleApplication Support and Maintenance Professional Services
Ensure your applications remain efficient, secure and optimized for peak performance with our comprehensive service offering.
Trust & SafetyDeception and detection: Generative AI and fraud
Just as generative AI can be used by bad actors to perpetuate fraud, so too can it be used by those looking to prevent it. Learn more about its dual role.
Customer ExperienceOrchestrating excellence through contact center quality management
Dive into the symphony of contact center quality management. Explore strategies, challenges and best practices that can help create a CX masterpiece.
AI DataHow to select a large language model
With so many diverse large language models to choose from, selecting one for your business can be overwhelming. Here are some key factors to consider.
Podcast26 minsNovember 14, 2023What do people get wrong about automation?
On this episode, we ask big questions to debunk prominent myths and misconceptions surrounding automation in customer experience.
Cloud & IT LifecycleWhat do people get wrong about automation?
On this episode, we ask big questions to debunk prominent myths and misconceptions surrounding automation in customer experience.
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