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Research & ReportsTrust & SafetyTELUS Digital a Leader in NelsonHall’s Evaluation Assessment Tool (NEAT) for Content Transformation Services
NelsonHall analyzed the performance of customer experience (CX) vendors offering content transformation services — including content moderation — for its NEAT Evaluation.
Trust & SafetyGamesMore than a game: Why player communities need content moderation
Thriving player communities must be welcoming and safe. Read up on the important role of content moderation in the games industry.
AI DataFour key metrics for ensuring data annotation accuracy
High-quality data annotation is critical to the performance of your AI model. Here are four key metrics to consider for measuring annotation accuracy.
PodcastPeople & CultureHow can brands leverage innovation to recruit top-tier talent?
On this episode, we discuss talent recruitment in a competitive job market — and the ways brands can innovate to stand out.
Customer ExperienceFinancial Services & FintechUnleashing efficiency using intelligent automation in banking and financial services
Uncover what innovative solutions forward-thinking banking and financial services brands are leveraging to enhance customer experience, optimize operations and foster customer loyalty.
People & CultureGamesThe game-changing potential of diversity in player support
Gamers want to feel seen and heard, underlining the importance of diversity in the games industry. Learn why diversity is critical in player support.
BrochureCustomer ExperienceTELUS Digital's global expansion to Africa
TELUS Digital recently established operations in South Africa and Morocco, extending our presence across five continents. Learn more about the delivery capabilities in our new sites.
Case StudyCloud & IT LifecycleCommunications & MediaAssembling a sophisticated cloud infrastructure for a successful telecom
Looking to reach new customers with affordable plans and additional services, our client sought help in building the technical infrastructure that would support their strategic initiatives. Learn more about TELUS Digital's work assembling an optimized cloud environment.
AI DataGenerative AI hallucinations: Why they occur and how to prevent them
Hallucinations are an obstacle to building user trust in generative AI applications. Learn about the phenomenon, including best practices for prevention.
Case StudyAI DataPowering voice-assistant technology through multilingual datasets
Discover how TELUS Digital helped a leading global technology company develop its well-known voice assistant by collecting an extensive multilingual audio dataset.
AI DataGenerative AI survey results: Customers expect brands to be transparent
A survey conducted by TELUS Digital unveiled consumer concerns about misinformation and bias in generative AI. Learn more.
VideoAI DataAutomotivewebinarLeveraging automation for labeling large 3D pipelines
In this virtual chat with TELUS Digital (formerly TELUS International) computer vision experts Ajinkya Malasane and Kaushik PS, we’ll dive deep into end-to-end sensor fusion data collection and annotation solutions for autonomous vehicle training needs.
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