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PodcastDigital ExperienceHow can brands rethink data security to maintain customer trust?
On this episode, we discuss the connection between cybersecurity and digital customer experience — and how rethinking data security can help maintain customer trust.
Case StudyAI DataAutomotiveCreating annotation work opportunities through impact sourcing
Discover how TELUS Digital and the SETU Foundation spearheaded an initiative to provide occupational and learning opportunities to young women in India while delivering high-quality results for the client.
Case StudyAI DataTraining a recommendation engine through image classification
Learn how we helped a leading multinational technology company train their recommendation engine using image classification.
Customer ExperienceWhy South Africa is ideal for CX outsourcing
Global brands considering customer experience (CX) outsourcing locations have their eyes on South Africa. Learn why.
Case StudyCloud & IT LifecycleIntroducing efficiency for Ledcor through robotic process automation
Discover how Ledcor, a leading construction company, introduced robotic process automation (RPA) with RPA-as-a-Service (RPAaaS) to make key finance processes more efficient.
Research & ReportsTrust & SafetyTELUS Digital a Leader in NelsonHall’s Evaluation Assessment Tool (NEAT) for Content Transformation Services
NelsonHall analyzed the performance of customer experience (CX) vendors offering content transformation services — including content moderation — for its NEAT Evaluation.
Trust & SafetyGamesMore than a game: Why player communities need content moderation
Thriving player communities must be welcoming and safe. Read up on the important role of content moderation in the games industry.
AI DataFour key metrics for ensuring data annotation accuracy
High-quality data annotation is critical to the performance of your AI model. Here are four key metrics to consider for measuring annotation accuracy.
PodcastPeople & CultureHow can brands leverage innovation to recruit top-tier talent?
On this episode, we discuss talent recruitment in a competitive job market — and the ways brands can innovate to stand out.
Customer ExperienceFinancial Services & FintechUnleashing efficiency using intelligent automation in banking and financial services
Uncover what innovative solutions forward-thinking banking and financial services brands are leveraging to enhance customer experience, optimize operations and foster customer loyalty.
People & CultureGamesThe game-changing potential of diversity in player support
Gamers want to feel seen and heard, underlining the importance of diversity in the games industry. Learn why diversity is critical in player support.
BrochureCustomer ExperienceTELUS Digital's global expansion to Africa
TELUS Digital recently established operations in South Africa and Morocco, extending our presence across five continents. Learn more about the delivery capabilities in our new sites.
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