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Case StudyCloud & IT LifecycleCommunications & MediaAssembling a sophisticated cloud infrastructure for a successful telecom
Looking to reach new customers with affordable plans and additional services, our client sought help in building the technical infrastructure that would support their strategic initiatives. Learn more about TELUS Digital's work assembling an optimized cloud environment.
AI DataGenerative AI hallucinations: Why they occur and how to prevent them
Hallucinations are an obstacle to building user trust in generative AI applications. Learn about the phenomenon, including best practices for prevention.
Case StudyAI DataPowering voice-assistant technology through multilingual datasets
Discover how TELUS Digital helped a leading global technology company develop its well-known voice assistant by collecting an extensive multilingual audio dataset.
AI DataGenerative AI survey results: Customers expect brands to be transparent
A survey conducted by TELUS Digital unveiled consumer concerns about misinformation and bias in generative AI. Learn more.
PodcastCustomer ExperienceHow do customer expectations change in difficult economic climates?
On this episode, we discuss how customer expectations change in difficult economic climates, and how brands can adapt.
AI DataThree ways RLHF is advancing large language models
Learn how reinforcement learning from human feedback helps AI models respond to complex human preferences, reduce bias and decrease the occurrence of hallucinations.
VideoCustomer ExperienceFinancial Services & FintechwebinarThe future of banking and financial services: Unlocking customer experience potential with intelligent automation
Join experts from TELUS Digital (formerly TELUS International) and Automation Anywhere, a top cloud automation platform, to learn how banks and financial services firms can leverage automation to enhance the customer experience, optimize operations and foster customer loyalty.
Podcast21 minsMay 25, 2023How can brands keep up with algospeak?
On this episode, we discuss algospeak — online language meant to evade algorithmic detection — and how you can keep up.
Trust & SafetyHow can brands keep up with algospeak?
On this episode, we discuss algospeak — online language meant to evade algorithmic detection — and how you can keep up.
Digital ExperienceHealthcareNavigating the changing landscape of healthcare patient management
Uncover how digital tech like the cloud, omnichannel support and automation can meaningfully improve the patient experience in the healthcare industry.
AI DataData governance with AI data collection
Robust data governance not only improves data quality, it offers a standard to ensure that data is consistent, complete and accurate. Find out more.
PodcastDigital ExperienceA trailer for now: Questions for now — Compelling perspectives on digital CX
Who, what, when, where, why and how. Introducing Questions for now, a podcast from TELUS Digital sharing compelling perspectives on the digital customer experience.
Case StudyAI DataGrowing agricultural profits with cloud-based AI
Learn how we helped an agricultural producer monetize their extensive data assets using cloud-based artificial intelligence (AI) technology.
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