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Customer ExperienceTravel & HospitalityThree ways airlines are reinventing COVID travel
Air travel has changed significantly due to COVID-19. Here’s what airlines are doing to keep travelers safe while streamlining the customer experience (CX).
AI DataTraining data is key for natural language processing algorithms
Learn about how data scientists use large volumes of annotated data to improve the decision-making of AI models.
Digital ExperienceRetail & EcommerceHow COVID-19 is accelerating the adoption of a cashless society
Is COVID cashlessness an enduring trend? Learn more about the changing digital payments landscape and the trends shaping the cash vs. cashless debate.
AI DataWhat is computer vision?
Humans and animals use their eyes to see the world around them; computer vision is the science that aims to give a similar skill to machines. Learn how in this overview.
Customer ExperienceThe importance of co-innovation in business
Discover why co-innovation is an instrumental strategy in accelerating digital transformation for better business and CX outcomes.
AI DataFive reasons why data annotation matters
Data annotation is the invisible infrastructure behind our AI-powered future. Learn more about this industry and why it’s never mattered more.
AI DataHow to outsource image annotation
As the list of managed data service providers grows, how do you decide which to trust? Discover key steps for selecting the right data annotation company for your project.
Digital ExperienceBest practices guide to addressing — and preventing — fraud in your IVR system
IVR fraud is on the rise. Learn how to leverage a multi-layered approach to better protect your customers and your brand.
AI DataFive text annotation services for voice assistants
Voice assistants are more prominent than ever. Discover five text annotation services to help you build an industry-leading voice assistant.
AI DataThe essential guide to sentiment analysis
In this introduction to sentiment analysis, we discuss what it is, how it works, and offer advice for building a sentiment analysis model.
AI DataThe essential guide to entity extraction
Covering everything from the basic makeup of an entity to popular formatting methods, this entity extraction guide will help you with your next AI data project.
AI DataFive approaches to data labeling for machine learning projects
In this article we cover five common approaches to data labeling for machine learning, along with pros and cons for each.
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