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- AI Data
50 AI terms every beginner should know
Looking to understand the vocabulary of AI? Read our glossary of 50 AI terms that will help you to hold your own in any discussion about machine learning.
- Trust & Safety
The essential guide to content moderation
Moderating content is a complex task. In this article we discuss what content moderation involves and introduce a range of different ways that content is processed and filtered.
- Cloud & IT Lifecycle
TELUS Digital Mainframe Cloud Service
Managing a complex mainframe environment to support growth can be a significant burden for many businesses. Discover how TELUS Digital can help you improve the performance, security and cost of managing your business-critical IT assets.
- People & CultureTechnology
Getting employee engagement right when ramping in the tech sector
A surge in interest for e-commerce and delivery platforms is pushing tech companies to ramp in order to keep pace with demand. Discover why employee engagement is a critical component of an effective ramping program.
- Customer ExperienceRetail & Ecommerce
How CX is driving the future of payments
Digital payments continue to rise in popularity as consumers look for alternate ways to shop safely. Discover how CX is shaping the payments landscape.
- AI Data
Three ways your smartphone is programmed to use AI and machine learning
Artificial intelligence and machine learning are changing mobile CX. Read on for three ways that AI and machine learning are built into your smartphone.
- AI Data
Five ways every business can start implementing AI into their framework
It is never too late to start implementing artificial intelligence. From streamlining customer service workflows to gauging public opinion, discover how AI technology can be used to improve almost any business model.
- AI Data
Seven types of data bias in machine learning
Discover the seven most common types of data bias in machine learning to help you analyze and understand where it happens in order to avoid it.
- AI Data
What is human-in-the-loop machine learning?
Human-in-the-loop machine learning unites human and machine intelligence to create effective machine learning algorithms. Master the basics here.
- AI DataRetail & Ecommerce
What are search and recommendation systems in machine learning?
How do machine learning based search engines and recommendation systems work? Learn why both are important for the modern online shopping experience.
- Trust & Safety
Four ways machine learning can enhance social media marketing
Learn how AI is increasing both the quantity and quality of online interactions between businesses and their customers on social media.
- AI Data
What is search relevance?
A search engine should have both high precision and high recall. When you search for a product on an online store, you should expect the top five or 10 results to match what you’re looking for. Read on for the basics of search relevance.
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