Digital Trends

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  1. Two models of human faces looking at one another
    Digital Trends

    Digital twin technology: what it is and why it matters

    Learn how digital twin technology is using real-time virtual representations to revolutionize the customer experience.

  2. Two people holding a tablet up to a room with a representation of furniture in augmented reality.
    Digital TrendsRetail & Ecommerce

    How extended reality is redefining the eCommerce experience

    Learn how AR and VR technology have the potential to reinvent digital customer experience for eCommerce brands.

  3. Cartoon of woman holding mobile phone in front of floating artwork and a stack of coins marked "NFT"
    Digital Trends

    NFTs and the ‘art’ of digital disruption

    As part of the TELUS Digital leadership series, conceptual artist Kevin Abosch discusses the meteoric rise of NFTs and the digital evolution of the art world. Discover key takeaways from the event and how these learnings can be applied across industries.

  4. mobile payments future
    Digital TrendsRetail & Ecommerce

    The future of mobile payments in the U.S.

    The COVID-19 pandemic has helped accelerate society away from cash. With mobile payments gaining traction globally, discover if now is the right time for the U.S. to make the move towards digital wallets.

  5. Cashless society
    Digital TrendsRetail & Ecommerce

    How COVID-19 is accelerating the adoption of a cashless society

    Is COVID cashlessness an enduring trend? Learn more about the changing digital payments landscape and the trends shaping the cash vs. cashless debate.

  6. Rock 'Em Sock 'Em Robots
    Digital Trends

    Let's get phygital: Using technology to create a new class of customer experiences

    The merging of the physical and digital — or “phygital” — frontier is starting to catch brands’ attention. Learn how leading companies are blending these two realms to create stellar customer experiences.

  7. hands holding up a phone, letter, email and smartphone
    Digital Trends

    Is the medium still the message in the digital age?

    Find out whether the classic saying is still relevant to the modern customer experience.

  8. 7747Robotic Process Automation
    Digital Trends

    The Fourth Industrial Revolution and your evolving customer experience

    Discover three key ways digital transformation stands to benefit your brand.

  9. Blue chains
    Digital Trends

    The future of customer experience with blockchain

    Learn how blockchain technology is transforming customer service and improving consumer trust through greater transparency.

  10. gamer with VR headset
    Digital TrendsGames

    How to adapt gaming player support to modern tech disruptors

    Discover how player support is evolving to meet new standards set by industry disruptors like mobile gaming, digital subscriptions, streaming services and virtual reality.

  11. healthcare icons such as ambulance, heart rate, and more displayed on a computer monitor
    Digital TrendsHealthcare

    How big data and tech trends are changing the healthcare customer experience

    From telemedicine, to data-driven care, to wearables, this article shares the current trends driving healthcare tech today and how it will change the customer experience going forward.

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