Digital Trends
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Digital Trends22 important digital customer experience stats for 2022
Keep up with the latest in digital customer experience in 2022. Check out this list of important statistics.
Digital TrendsTechnology10 podcasts for digital CX disruptors
Nothing moves faster than the world of technology. Keep up with the help of these podcasts featuring the industry's most charismatic hosts and insightful guests.
Digital TrendsDigital twin technology: what it is and why it matters
Learn how digital twin technology is using real-time virtual representations to revolutionize the customer experience.
Digital TrendsRetail & EcommerceHow extended reality is redefining the eCommerce experience
Learn how AR and VR technology have the potential to reinvent digital customer experience for eCommerce brands.
Digital TrendsNFTs and the ‘art’ of digital disruption
As part of the TELUS Digital leadership series, conceptual artist Kevin Abosch discusses the meteoric rise of NFTs and the digital evolution of the art world. Discover key takeaways from the event and how these learnings can be applied across industries.
Digital TrendsRetail & EcommerceThe future of mobile payments in the U.S.
The COVID-19 pandemic has helped accelerate society away from cash. With mobile payments gaining traction globally, discover if now is the right time for the U.S. to make the move towards digital wallets.
Digital TrendsRetail & EcommerceHow COVID-19 is accelerating the adoption of a cashless society
Is COVID cashlessness an enduring trend? Learn more about the changing digital payments landscape and the trends shaping the cash vs. cashless debate.
Digital TrendsLet's get phygital: Using technology to create a new class of customer experiences
The merging of the physical and digital — or “phygital” — frontier is starting to catch brands’ attention. Learn how leading companies are blending these two realms to create stellar customer experiences.
Digital TrendsIs the medium still the message in the digital age?
Find out whether the classic saying is still relevant to the modern customer experience.
Digital TrendsThe Fourth Industrial Revolution and your evolving customer experience
Discover three key ways digital transformation stands to benefit your brand.
Digital TrendsThe future of customer experience with blockchain
Learn how blockchain technology is transforming customer service and improving consumer trust through greater transparency.
Digital TrendsGamesHow to adapt gaming player support to modern tech disruptors
Discover how player support is evolving to meet new standards set by industry disruptors like mobile gaming, digital subscriptions, streaming services and virtual reality.
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