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Latest insights
- Digital Experience
Deploying automation to assist agents at a consumer robotics company
Learn about how we helped a consumer robotics company improve their digital customer experience with agent-facing automation.
- Customer Experiencesite tour
Virtual site tour: Europe
Take a tour of our best-in-class operations across Europe.
Customer Experiencesite tourVirtual site tour: Europe
Take a tour of our best-in-class operations across Europe.
- AI Data
The critical role of impact sourcing on AI model expansion
Addressing bias in AI models is a key principle of responsible AI. Discover how diversifying your team of AI contributors through impact sourcing can help.
- People & Culture
How virtual recruitment can help brands stand out
Discover how innovative virtual recruitment ideas can help brands capture the attention of job seekers in a crowded hiring environment.
- People & CultureCommunications & Media
Delivering an efficient and cost-effective talent sourcing solution for a world-leading communications technology brand
Discover how TELUS Digital implemented a successful recruitment process outsourcing partnership with a leading brand to rapidly scale its workforce.
- Digital Experience
The future of digital CX, according to leaders
See what three thought leaders had to say about the future of digital customer experience.
- Customer Experiencesolution overview
Welcome to TELUS Digital
Delivering elevated digital CX for some of the world’s largest and most respected brands, see TELUS Digital in action.
Customer Experiencesolution overviewWelcome to TELUS Digital
Delivering elevated digital CX for some of the world’s largest and most respected brands, see TELUS Digital in action.
- AI Data
Are we headed for an AI data shortage?
Discover how a potential AI training data shortage for language models could affect your business, and what you can do to offset its impact.
- Trust & SafetyTechnology
Preventing fraud for a global tech company in the travel and hospitality space
See how TELUS Digital helped a global tech company in the travel and hospitality space protect its platform and its users from fraud.
- Cloud & IT Lifecycle
Leveraging Google Cloud’s Migrate for Compute Engine (M4CE) to unlock new levels of cloud transformation
Discover how TELUS Digital’s Managed Cloud Services helped a client with the migration of virtual machines from their on-premises data center to Google Cloud.
- Customer Experience
Why accessible CX should be a priority for brands in 2023
Prioritizing accessibility isn't only the right thing to do; it's also the smart thing to do. See why investing in accessible CX makes business sense.
- Customer Experience
How asking better questions can enhance your customer service
Brands must think critically about the role of effective questions in customer experience. Learn how the right questions can unlock value.
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